Manager, Community Marketing Program- Waikiki, Oahu

Wyndham Hotels & Resorts • Fort Myers Beach, FL

291d • $46,000 - $115,000

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry. Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.

Requirements

• Excellent communication skills, and previous supervisory experience.
• History of reliability, dependability, and effective follow through.
• 2 years management or supervisory and 1 year timeshare, time-share or vacation ownership experience required (CMP, OPC).
• Must be able to lift 25 lbs.
• Use of personal vehicle, valid driver's license and insurance may be required.
• Must be able to work flexible schedule.
• Must be proficient at Excel, Word and Outlook (Microsoft Office).
• Must have High School Diploma/GED.

Responsibilities

• Manage and supervise team to meet and exceed budgeted tour flow and APG through training, motivation, contests and strategic scheduling.
• Field Leader - motivate, train, oversee CMAs and deliver supplies.
• Help resolve guest issues, complaints.
• Assist Director with reports and site updates.
• Resort tour reception and sales/marketing liaison.
• Recruiting, Interviewing and Hiring CMAs.
• Train and onboard - new hires and ongoing training.
• Attendance record keeping.
• Comply with Human Resources and company policies.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: High school or GED