Manager, Commercial Underwriting

Jewelers Mutual • Neenah, WI

2d

About The Position

The Underwriting Manager leads and coordinates the day-to-day activities of the underwriting commercial group by aligning the team with the strategic focus of the business unit to drive profitable underwriting results and growth, providing authority on accounts when needed, and developing/mentoring team members. Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, You’ll Move fast and embrace change Always look for better ways Grow, thrive, and help shape what’s next Join us and be part of a culture where you can make an impact while building your future.

Requirements

• Bachelor's degree required; risk management, business, or finance fields preferred.
• 7 years of related professional experience required in underwriting, claims, or product management.
• Minimum of 3 years supervisory or management experience preferred.
• Previous experience in property/casualty insurance is required, jewelry, pawn, or luxury good experience preferred.

Nice To Haves

• Chartered Property Casualty Underwriter designation preferred.
• Chartered Property Casualty Underwriter designation preferred

Responsibilities

• Directly manages assigned underwriting staff. This includes hiring, training, directing assignments, performance appraisals, performance issues and other management specific duties.
• Provide authority on accounts as needed, to coach/develop direct reports.
• Prioritize workflow to provide timely service according to departmental standards.
• Handles underwriting files in case of work overload or other needs.
• Develop and maintain strong relationships with our agent distribution.
• Promotes and monitors territory and agency performance, in partnership with underwriting leadership and product teams.
• Communicates vision, operational plans, direction, and underwriting results to team members.
• Instill an underwriting philosophy and approach that balances business generation with quality of underwritten business.
• Develop, implement, and monitor policies and submissions to ensure adherence with corporate underwriting standards and philosophy.
• Drives operational changes and ensures implementation of standards and procedures.
• Tracks and assesses impact of large losses including making recommendations to modify underwriting guidelines as needed.
• Passionate about leadership and building bench strength.
• Lead project teams as assigned.
• Carries out leadership responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; cross functionally collaborating with support areas, including but not limited to Product and Risk Management, Asset Protection, Claims, and Sales; and recommending process and product improvements to CL leadership.

Benefits

• Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager