Manager, Commercial Operations

Catalent

1d • Onsite

About The Position

The Manager, Commercial Operations, will assist with leading the transition of business-related activities for specified products from Business Development post-contractual commitment to allow for increased focus on new business acquisition. This role acts as a site representative of contact for business-related topics within the Drug Substance and Drug Product Portfolios. The Manager, Commercial Operations, is critical to patients as this individual will lead cross-functional teams that include partnering with External Manufacturing and Internal Operations, Quality and Supply Chain Teams together with subject matter experts to deliver Commercial Operations results in an efficient manner consistent with Client Expectations. This position will not have direct reports.

Requirements

• Bachelor’s degree in relevant science or engineering discipline strongly preferred
• 8+ years of relevant experience in pharmaceutical or medical device testing, manufacturing, quality, project management, business management, business development, commercial operations
• Experience communicating directly with clients and stakeholders

Nice To Haves

• Advanced degree preferred
• Relevant industry knowledge of Biologics (Cell & Gene Therapy), Fermentation, Cell Culture, Purification, Fill/Finish and Analytics preferred

Responsibilities

• Act as Subject Matter Expert with respect to offering, capabilities and business processes within the segment
• Partner with Program Management to support client relationships to ensure high level of client satisfaction
• Provide guidance and feedback to the internal Operations, Quality and Supply Chain Teams regarding critical client matters
• Partner with Marketing and BD to conduct market research and perform data analysis to understand client needs opportunities/trends
• Analyze the portfolio for gaps, competitive position and customer needs that could be translated into new offerings
• Provide guidance to BD leadership regarding targeting, account management planning and setting of yearly goals
• Work with marketing and field commercial team to develop segment value proposition and plan/execute marketing plans and launches
• Serve as Representative for the commercial team to site S&OP process providing guidance on overall pipeline/demand for specific products (in-coordination with BD leadership)
• Assist with developing pricing strategies for target client segments and target offerings, implementation of Pricing Governance Structure and routine evaluation
• All other duties as assigned

Benefits

• Defined career path and annual performance review and feedback process
• Diverse, inclusive culture
• Positive working environment focusing on continually improving processes to remain innovative
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
• 152 hours of PTO + 8 paid holidays
• Generous 401K match
• Medical, dental and vision benefits effective day one of employment
• Tuition Reimbursement - Let us help you finish your degree or start a new degree!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees