Manager, Commercial Insurance Operations

Holman•Mount Laurel, NJ

51d•$105,050 - $149,700

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman is currently accepting applications for the role of Manager- Commercial Insurance Operations.

Requirements

Bachelor’s degree in a related field or equivalent work experience
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
2+ years experience, including + 0 - 1 years at a leadership level
Must have excellent organizational skills and the ability to manage multiple priorities

Nice To Haves

Additional education, certifications, or other distinctions are a plus
A thorough understanding of the fleet management industry and Holman's products and services is preferred.
Holman Client facing or Account Management experience
1+ years Sales experience is a plus

Responsibilities

The Commercial Insurance Operations Manager (CIOM) is a senior level role which is responsible for the overall client experience, retention, and ongoing partnership development of a defined client portfolio.
In addition to account revenue retention and client experience, the CIOM will own the responsibility to continue to identify strategic savings opportunities related to the client’s overall corporate strategy.
Maintain ultimate accountability for the client relationship, including retention and satisfaction by engaging relevant stakeholders.
Provide reporting on new business opportunities and existing account growth to support leadership in budgeting and forecasting.
Conduct insurance coverage reviews for both new and existing clients and provide recommendations.
Assisting in negotiating contract terms and conditions.
Perform detailed coverage analysis and make informed recommendations on placements.
Lead the client service team on deliverables.
Monitor the delivery of promised services.
Establish and maintain strong working relationships with clients and key insurance market partners.
Serve as a subject matter expert, providing strategic guidance and recommending innovative solutions to clients and internal teams.
Maintain and develop a rapport with key market relationships.
Support the Marketing and Sales Enablement teams in developing marketing campaigns and sales materials related to insurance products.
Educate the internal team on insurance topics and support post implementation.
Perform all other duties and special projects as assigned.