Manager, Commercial Auto Claims

Merastar Insurance Company • Dallas, TX

286d

About The Position

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Our Commercial Auto Claims Managers are responsible for the management, control and day-to-day function of assigned Unit with a designated geographic area of responsibility. This includes the management of all property and casualty claims in the area serviced by the Branch.

Requirements

• Prior supervisory experience preferred.
• A minimum of 2 years of claims handling experience required with demonstrated proficiency in all areas.
• Ability to handle/review claims via on-line claims systems.
• Must apply for and possess, on a timely basis, all applicable licenses required by the State(s) to which the individual is assigned and achieve/maintain state required continuing education.

Nice To Haves

• Experience may be substituted for internal candidates who have demonstrated above average leadership, initiative, customer service and claims handling skills.

Responsibilities

• Conducts interviewing, selection, and training of personnel for the office or Unit.
• Completes performance objectives, performance reviews, salary changes, and disciplinary actions on a timely basis as per Company policy.
• Reviews all incoming losses for assignment to appropriate personnel for contact with all parties within guidelines of Best Practices.
• Ensures that all Corporate directives and procedures are followed within the unit.
• Ensures the timely investigation and handling of claims to ensure proper coverage determination, timely settlement offers or rejections according to State Statutes and Company policy.
• Reviews all incoming lawsuits and other legal documents to ensure proper handling.
• Conducts mini-audits on a timely basis to ensure compliance with Company guidelines and State laws in all phases of claims handling.
• Evaluates performance and training/development needs of personnel by review of audit results, management reports and observation of day to day work habits.
• Takes necessary steps to meet determined needs for development and promotion through education, counseling and other means.

Benefits

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities