Manager Comm Ops, Hospital Ops

Johnson & Johnson • Raynham, MA

77d • $100,000 - $172,500 • Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. We are searching for the best talent for a Manager Comm Ops, Hospital Ops to lead and enhance operational efficiency within our orthopaedic division. The role is preferred to be located in West Chester, PA with additional consideration for Raynham, MA, Palm Beach Gardens, FL, or Warsaw, IN.

Requirements

• Bachelor's Degree required; advanced degree preferred.
• Minimum of 7 years of experience in Logistics, Operations, Healthcare Management, or related fields, with a focus on inventory management and sales support.
• Proven track record of leading cross-functional projects that drive operational improvements and sales growth.
• Strong analytical skills with experience using advanced Excel, Tableau, Qlik, or Power BI for data analysis and visualization.
• Excellent communication and presentation skills, with the ability to influence and engage diverse teams and stakeholders.

Nice To Haves

• Experience with inventory management software and ERP systems, particularly SAP.
• Strong understanding of healthcare regulations and standards related to inventory management and supply chain processes.
• Demonstrated ability to thrive in fast-paced environments while managing multiple priorities and projects.
• Experience in the Medical Device industry.

Responsibilities

• Develop and implement comprehensive strategies in collaboration with Field Sales to support sales growth objectives.
• Analyze operational data to provide insights to Sales Leadership, ensuring informed decision-making.
• Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess.
• Coordinate the launch of new products and their deployment to assigned accounts.
• Partner with various departments, including Sales, Marketing, and Supply Chain, to enhance workflow and efficiency.
• Mentor and train team members on operational protocols, inventory management systems, and compliance standards.
• Identify opportunities for operational enhancements, implement best practices in inventory management, and lead process improvement projects.
• Establish and monitor key performance indicators (KPIs) related to inventory and operational efficiency.
• Proactively identify and report on market trends that could impact inventory management and sales operations.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• 401(k) and pension plan participation.
• Vacation - 120 hours per calendar year.
• Sick time - 40 hours per calendar year.
• Holiday pay, including Floating Holidays - 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child.
• Condolence Leave - 30 days for an immediate family member; 5 days for an extended family member.
• Caregiver Leave - 10 days.
• Volunteer Leave - 4 days.
• Military Spouse Time-Off - 80 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees