Manager, Collaborative Lifecycle Management

Abbott • Irving, TX

1d • Onsite

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This is not a remote opportunity Qualified candidates must currently live in the Irving, TX area. Travel up to 10 % What You’ll Work On We are seeking an experienced professional to lead a team of Design Control Tools Subject Matter Experts (SMEs) and Level 1 Support staff. This team manages workflows for Design Inputs, Risk Management, Design Verification, Defect Management, and Validation data, primarily using OpenText Solutions Business Manager (SBM) and IBM Engineering Lifecycle Management (ELM). The role ensures quality compliance, configuration traceability, and release management across design control processes.

Requirements

• Bachelor’s degree in computer science or related field OR 10+ years of equivalent experience with design control tools.
• 4+ years in FDA-regulated medical device or similar regulated industry managing requirements, risk, and/or test management data.
• 4+ years working with collaborative data management tools such as IBM DOORS, IBM ELM, OpenText SBM.

Nice To Haves

• Experience managing technical support teams or service desk operations preferred.

Responsibilities

• Manage a team of SMEs and Level 1 Support staff focused on implementing policies and strategies for design control tools.
• Develop and maintain a multi-year roadmap in collaboration with vendors to align internal deployment with market releases.
• Identify and evaluate emerging technologies (e.g., AI, Cloud) within the design control domain.
• Stay current with industry trends and integrate innovative solutions into workflows.
• Oversee design, development, and testing of design control tools.
• Translate operating procedures into tool requirements for configuration and customization.
• Formulate and implement business plans to enhance tool infrastructure and resolve technical challenges.
• Direct and mentor Level 1 Support staff to ensure timely resolution of user issues and effective escalation processes.
• Establish and monitor service-level agreements (SLAs) for support activities.
• Lead projects ensuring adherence to quality procedures and risk mitigation strategies.
• Coordinate with senior management to ensure timely project completion and interrelated design alignment.
• Negotiate licensing and service agreements with providers; collaborate with procurement to establish contracts.
• Identify system requirements for instruments, software, commodities, and assays through SME consultation, competitive analysis, and customer feedback.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees