About The Position
Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are seeking an experienced engineering program management leader to join Apple Service Engineering's in support of the SRE organization. In this role you will lead a team of program managers who thrive in a fast-paced workplace where drive and collaboration are the keys to success. This is not just a task-based role; you are responsible for successful outcomes and delivery. Strong fundamentals are a requirement! The SRE team is responsible for service infrastructure that ensures our customers’ flawless experience. You will partner with the SRE team to define, prioritize, plan, and deliver the project portfolio of technical, infrastructure, and system needs that make Apple, Apple. The projects range from deploying end to end infrastructure environments, hardware deployments, decommissions, complex system changes, tech refreshes, data migrations, service outage remediation, CapEx planning, as well as continually striving to scale & grow operations and improve operational standard methodologies. ABOUT YOU: You feel a personal stake in the services you support and programs you define and lead. You have a deep well of positive energy and unbound passion. You hold yourself to (almost, but not quite) impossibly high standards. You have unshakable integrity. You’re always asking why. You are as comfortable presenting to execs as you are with your nose in a burn down chart. You have deep wisdom and judgment. You know what success looks like. You seek a dynamic fast paced and sophisticated environment that will help define and deliver the infrastructure, software, security, and system needs that make Apple, Apple. As a member of the ASE Program Management team, you will be on a team that serves the passions and needs of tens of millions of customers in an increasingly security-conscious world, so we're looking for somebody who can be equally passionate! Key to your success will be to act as a business product thought problem solver on applicable domains, analyzing business risks, needs and requirements, participating and representing as the need arises in problem solving and design of engineering discussions.
Requirements
- 5+ years of people management experience leading engineering program managers in infrastructure domain
- Strong background in software delivery, and services infrastructure engineering
- Proficient in software development processes (SDLC), and comfortable with various project management methodologies
- Experience with risk analysis as well as developing, prioritizing and leading the roadmap
- Proven record in defining processes, developing metrics and executing on them while driving program maturity and process optimization
- Successful experience managing technical / engineering program management teams, hiring excellent people, and building impactful teams
- Bachelors Degree in Computer Science / Engineering or deep relevant industry experience
Nice To Haves
- Proven self-starter, who is dedicated and demonstrates creative and critical thinking abilities.
- Excellent written & verbal communication skills, along with polished presentation skills
- Self-motivated and proactive with proven creative & critical thinking capabilities
- Expertise in coordination & participation in requirements gathering and design brainstorming sessions
- Experience leading multiple complex projects simultaneously
- A history of leadership, decision making, negotiation skills, and ability to influence partners without direct authority
- Prior engineering, infrastructure, or software development project management experience for Site Reliability Engineering / DevOps strongly preferred
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
