The Cloud and DCIM Operations Manager is responsible for managing the internal Systems infrastructure in QTS’s Operations Service Center (OSC). This position requires skills, motivation, and experience to develop a highly functional team to deliver superior, predictable and reliable services in a dynamic IT service provider environment. Leadership capabilities are required to establish the right balance of people and processes to meet the business objectives and expectations in a fast paced virtualized environment. Must have proven background with moderate to high complexity systems using a variety of technologies across a national WAN. This leadership role requires experience with decision making, interfacing with customers, vendors and key stakeholders, and prioritizing individual and teamwork efforts.