Manager, Clinical Services - Tele, 4S, 2W, DC Lounge

Hollywood Presbyterian • Los Angeles, CA

1d

About The Position

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS

1. CLINICAL OPERATIONS & QUALITY

• Manages day-to-day operations of Telemetry and Med-Surg Telemetry units.

• Ensures delivery of safe, effective, evidence-based nursing care.

• Oversees falls, pressure injury, CAUTI, CLABSI, sepsis and stroke measures.

• Ensures compliance with Joint Commission, CMS, CDPH standards.

• Leads quality improvement initiatives and monitors documentation compliance.

• Investigates clinical incidents and patient complaints.

2. STAFFING & WORKFORCE MANAGEMENT

• Develops staffing plans aligned with census and acuity.

• Oversees scheduling, productivity, and labor management.

• Manages hiring, onboarding, performance evaluations, and corrective action.

• Ensures telemetry competency validation and ACLS proficiency.

• Supports shared governance and engagement initiatives.

3. FINANCIAL STEWARDSHIP

• Develops and manages departmental budgets.

• Monitors labor productivity, overtime, premium pay, and agency utilization.

• Conducts FTE and staffing variance analysis.

• Implements cost containment strategies without compromising quality.

• Participates in capital planning for telemetry equipment.

4. PATIENT THROUGHPUT & CARE COORDINATION

• Collaborates with case management and interdisciplinary teams.

• Monitors LOS, GMLOS variance, and discharge efficiency.

• Supports patient flow and capacity management initiatives.

5. STRATEGIC LEADERSHIP & CULTURE

• Aligns unit goals with hospital strategic priorities.

• Fosters a culture of accountability and collaboration.

• Represents the unit in interdisciplinary meetings.

Requirements

• Bachelor of Science in Nursing (BSN) required.
• 3–5 years acute care RN experience.
• 2–3 years progressive nursing leadership experience.
• Experience in telemetry and/or medical-surgical acute care required.
• Strong knowledge of hospital KPIs and regulatory standards.
• Current California RN license.
• American Heart Association BLS Card
• American Heart Association ACLS Card
• EKG Certification
• Assault Response Competency (ARC) required (within 30 days of hire)
• NIH Stoke certification required 30 days from date of hire.
• Current Los Angeles County Fire Card (or must be obtained within 30 days of employment)
• NE-BC or NEA-BC within 1 year of hire

Nice To Haves

• Master’s degree (MSN, MHA, MBA) preferred
• Minimum of three (3) years’ experience in functional area.
• NE-BC, NEA-BC, CNL, FACHE or equivalent Professional Nursing Leadership Certification from a nationally recognized organization upon hire preferred

Responsibilities

• Manages day-to-day operations of Telemetry and Med-Surg Telemetry units.
• Ensures delivery of safe, effective, evidence-based nursing care.
• Oversees falls, pressure injury, CAUTI, CLABSI, sepsis and stroke measures.
• Ensures compliance with Joint Commission, CMS, CDPH standards.
• Leads quality improvement initiatives and monitors documentation compliance.
• Investigates clinical incidents and patient complaints.
• Develops staffing plans aligned with census and acuity.
• Oversees scheduling, productivity, and labor management.
• Manages hiring, onboarding, performance evaluations, and corrective action.
• Ensures telemetry competency validation and ACLS proficiency.
• Supports shared governance and engagement initiatives.
• Develops and manages departmental budgets.
• Monitors labor productivity, overtime, premium pay, and agency utilization.
• Conducts FTE and staffing variance analysis.
• Implements cost containment strategies without compromising quality.
• Participates in capital planning for telemetry equipment.
• Collaborates with case management and interdisciplinary teams.
• Monitors LOS, GMLOS variance, and discharge efficiency.
• Supports patient flow and capacity management initiatives.
• Aligns unit goals with hospital strategic priorities.
• Fosters a culture of accountability and collaboration.
• Represents the unit in interdisciplinary meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager