Manager, Clinical Services

ICON plc • Kansas City, MO

4d • Onsite

About The Position

Clinical Services Manager - Lenexa, KS (ONSITE) ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Manager, Clinical Services to join our diverse and dynamic team. As a Manager, Clinical Services at ICON, you will play a pivotal role in overseeing the operational aspects of clinical trials, ensuring the delivery of high-quality services that aid the advancement of innovative therapies. You will contribute to the success of clinical research by leading teams and optimizing processes to enhance overall trial performance. What You Will Be Doing: Managing the day-to-day operations of clinical services, ensuring that trials are conducted efficiently and in compliance with regulatory requirements. Engaging with cross-functional teams to develop and implement strategies that enhance trial execution and patient engagement. Monitoring trial progress and performance metrics, providing insights and recommendations for continuous improvement. Mentoring and developing team members, fostering a culture of inclusion and excellence in clinical service delivery. Building strong relationships with internal and external stakeholders to facilitate effective communication for clinical initiatives. Your Profile: Advanced degree in a relevant field such as life sciences, nursing, or clinical research. Extensive experience in managing clinical services or operations, with a solid understanding of industry standards and regulatory requirements. Strong leadership skills with the ability to inspire and manage teams in a dynamic environment. Proficiency in project management tools and methodologies, with a focus on optimizing operational processes. Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes. What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family’s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply ICON is an award-winning workplace that enables you to make a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live. If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry. Didn’t find the role you were looking for? Even if the perfect role isn’t available right now, we’re always excited to connect with talented individuals. Register to our Talent Community to receive updates on roles that align with your career goals.

Requirements

• Advanced degree in a relevant field such as life sciences, nursing, or clinical research.
• Extensive experience in managing clinical services or operations, with a solid understanding of industry standards and regulatory requirements.
• Strong leadership skills with the ability to inspire and manage teams in a dynamic environment.
• Proficiency in project management tools and methodologies, with a focus on optimizing operational processes.
• Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.

Responsibilities

• Managing the day-to-day operations of clinical services, ensuring that trials are conducted efficiently and in compliance with regulatory requirements.
• Engaging with cross-functional teams to develop and implement strategies that enhance trial execution and patient engagement.
• Monitoring trial progress and performance metrics, providing insights and recommendations for continuous improvement.
• Mentoring and developing team members, fostering a culture of inclusion and excellence in clinical service delivery.
• Building strong relationships with internal and external stakeholders to facilitate effective communication for clinical initiatives.

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees