Manager, Clinical Program Outpatient
About The Position
Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Manager of Outpatient Clinical Program joining our team, you’re embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Valley Springs Behavioral Health Hospital offers compassionate, high-quality inpatient and outpatient mental health and co-occurring treatment for teens, adults, and seniors. We provide a full-range of evidence-based medical and clinical services in a state-of-the-art healing environment. Programs include inpatient mental health and co-occurring treatment, Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP). The Manager of Outpatient Clinical Program ensures that all operations and programing in the outpatient PHP/IOP or IP programs operate efficiently and professionally while providing a high standard of customer satisfaction. Manager ensures programs are compliant with all laws, rules and regulations of federal and state licensing agencies, as well as TJC standards for quality care. Monitors care coordination and quality of care to identify areas for improvement. Manager oversees the work performance of all assigned clinical staff. Familiar with all marketing efforts and budgetary items. Responsible for ensuring the clinical documentation is current and accurate and meets all regulatory requirements. Responsible for overall coordination of school, work or case management information for patients. Reports directly to the Director of Outpatient Services or Director of Clinical Services
Requirements
- Applicants should have Master’s degree from an accredited school of social work or is qualified by education and experience in the social services needs of patients with psychiatric and substance abuse issues.
- Current clinical or social work license as required by state regulations
- A knowledge of psychiatric and chemical dependency treatment principles required.
- CPR/BLS certification and Handle with Care within 30 days.
Nice To Haves
- Previous experience in an outpatient partial hospital program and/or IP preferred.
Responsibilities
- Ensures that all operations and programing in the outpatient PHP/IOP or IP programs operate efficiently and professionally while providing a high standard of customer satisfaction.
- Ensures programs are compliant with all laws, rules and regulations of federal and state licensing agencies, as well as TJC standards for quality care.
- Monitors care coordination and quality of care to identify areas for improvement.
- Oversees the work performance of all assigned clinical staff.
- Familiar with all marketing efforts and budgetary items.
- Responsible for ensuring the clinical documentation is current and accurate and meets all regulatory requirements.
- Responsible for overall coordination of school, work or case management information for patients.
Benefits
- Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development : Ongoing learning and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
