Manager, Clinical Laboratory

Natera • Austin, TX

307d • $101,400 - $126,700

About The Position

The Manager, Clinical Lab is a key leader in Natera’s lab operations who oversees and directs the development, planning, implementation and maintenance of manufacturing methods, processes and operations for new or existing products and technologies. The Manager ensures compliance with good manufacturing practices and CLIA/CAP guidelines and effective use of materials, equipment and employees in producing quality products. Monitor and control staffing / labor, capital expenditures, and manufacturing performance. Develops budget and monitors expenditure. Formulates and recommends manufacturing policies, procedures and programs. Selects, develops and evaluates line-management to ensure the efficient operation of the function.

Requirements

• Bachelor’s degree in medical technology, laboratory science, chemical, physical, or biological sciences with 4.5+ years of industry-related experience with at least two years working in a clinical laboratory or master’s degree with 2+ years of industry-related experience with at least two years working in a clinical laboratory.
• A minimum of 3+ years of relevant leadership experience and/or effectively managing a team preferred.
• Current ASCP certification in molecular biology (CLS, MLS, MB, MT).
• Current CA State CGMBS or CLS license is required for roles in California.

Nice To Haves

• Experience with working on a Laboratory Operations floor.
• Knowledge and experience with Lean Six Sigma concepts and tools.
• Experience with LIMS and SQL queries preferred.

Responsibilities

• Provides operational and strategic leadership to laboratory products assigned to the individual.
• Generates and routinely provides executive level production/departmental summaries.
• Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA).
• Engages in future planning and scales employees and equipment appropriately.
• Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates.
• Monitors the quality control/assurance programs, test results, and equipment (if applicable).
• Uses metrics in decision-making and drives changes across the team (e.g. cost reduction, quality improvement).
• Refines current lab process through continuous improvement projects.
• Acts as the go-to person when Senior lab leadership is not present.
• Responsible for seamless transition of automation and test improvement/additions into production workflow while adhering to the proper change control process.
• Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to key stakeholders.
• Documents nonconformances and all corrective actions taken when test systems deviate from the established performance specifications as needed.
• Maintains an organized, safe and efficient work area for the team.
• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Handles employee issues: complaints, disciplinary actions, etc.
• Collaborates with Senior Manager and/or Human Resources to resolve issues.
• Meets regularly with Supervisors to discuss goals and progress.
• Performs routine skip-levels with individual team members.
• Responsible for performance review of direct reports and overseeing performance review of entire staff.
• Plans and leads team meetings.
• Develops high-performing employees by providing them with learning opportunities, cross-training opportunities and new challenges whenever possible.
• Recognizes and rewards talent through merit reviews, promotions, and recognition programs.
• Manages the training program for direct reports.
• Notifies management of all requirements for tools, supplies, etc.
• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
• Provides guidance to subordinates within the latitude of established company policies.
• Recommends changes to policies and establishes procedures that affect immediate organization(s).
• Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.
• Performs other duties as assigned.

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401k benefits.
• Commuter benefits.
• Generous employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree