Manager, Clinical Lab

CCRM Fertility•Atlanta, GA

14h•Onsite

About The Position

The Lab Manager /Technical Supervisor in the Clinical Laboratory demonstrates advanced knowledge and skills in clinical laboratory techniques. He/she reports directly to the Laboratory Director on all clinical related items. He/she is responsible for performing procedures in the clinical laboratory and demonstrates knowledge and skills related to various methodologies utilized in the Clinical Laboratory. He/she is responsible for technical and scientific oversight. This person supervises the clinical lab employees and performs ongoing competency assessments and evaluations. He/she should function independently and foster teamwork in the clinical lab and other departments. This position requires a high level of independent judgment and accuracy and the ability to multi-task. This person must have a desire to develop professionally.

Requirements

MT (ASCP), MLS (ASCP), ALS/TS (ABB) strongly preferred.
Must have a strong theoretical background attained through a minimum of a Bachelor of Science degree in Medical Technology, Biology, or Chemistry.
Five years of experience managing in a clinical laboratory is required.
Must have previous experience coordinating accreditation with regulatory agencies.
Minimum of four years of experience in high complexity testing in a CLIA laboratory.
Previous andrology experience REQUIRED.
Must have a strong mechanical background and ability to troubleshoot instruments.
Must have strong management skills and previous experience effectively supervising a work team.
Must have excellent communication skills for both personal and technical information, deductive logic and reasoning skills.
Must be able to interpret and have good problem solving skills.
Must be self-motivated and exhibit flexibility in changing situations.
Strong computer skills, ability to use basic office equipment.
Strong ability to follow procedures and protocols is essential.
Must be organized with a strong ability to multi-task, prioritize, have strong attention to detail, and a strong ability to utilize time efficiently.
Must have a strong ability to act independently as well as be able to work effectively in a team.
Must have excellent customer service skills, exhibiting courteous, compassionate, and respectful treatment of internal and external customers at all times.
Must have excellent communication skills and make it a priority to consistently communicate positively and professionally with all staff members, physicians and patients.
Must demonstrate the ability to be a team player and possess a willingness to perform duties that are assigned or delegated in a timely manner.
Participate in identifying problems and suggesting solutions.
Maintain confidentiality of all work information.
Maintain strict confidentiality for all patient and clinic information, consistent with established security and confidentiality policies and HIPAA regulation at all times.
Understand and assess for domestic violence and child abuse issues and reporting responsibilities. Will report concerns to Medical Director.

Responsibilities

Perform job responsibilities for MT/MLS.
Perform all pre-analytic, and post analytic phases of testing in the laboratory.
Responsible for the performance of tests useful in the diagnosis and treatment of various diseases and reporting of results in a timely and accurate manner.
Select test methodology appropriate for the clinical use of the test menu.
Verify test procedures performed and establish the laboratory’s performance criteria, including accuracy and precision of each test and test system.
Enroll laboratory in approved PT programs to encompass the entire test menu.
Establish a quality control program appropriate for the testing performed and establish the parameter for acceptable levels of analytic performance. Ensure that these levels are maintained throughout the testing process.
Resolve technical problems and ensure remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.
Ensure that reports of test results include pertinent information required for interpretation.
Identify training needs and ensure testing personnel receive regular in-service training.
Coordinate the competency evaluation of all testing personnel on an ongoing basis.
Evaluate and document performance of individuals responsible for testing.
Ensure that an approved procedure manual is available for all personnel.
Assist the Information Technology staff with regard to implementation and maintenance of a Laboratory Information System.
Identify and establish Quality Assurance activities to improve the quality and delivery of services.
Monitor and assist with other duties related to proficiency testing, quality control and quality assurance.
Coordinate and supervise clinical laboratory staff and operations.
Monitor staff performance to ensure accuracy, efficiency and timeliness of all tasks.
Provide written and verbal staff performance evaluations annually and as needed.
Provide staff counseling and initiate disciplinary action, if needed.
Maintain clinical supplies and ensure equipment is in good working order; scheduling annual maintenance; contact vendors for repairs.
Work with vendors for any new equipment purchases to assure it meets clinical laboratory standards.
Conduct staffing meetings and quality improvement programs for the clinical laboratory.
Provide all new staff with orientation to lab routines, procedures and equipment.
Maintain clinical laboratory quality CLIA certifications.
Ensure protocols and procedures are up to date.
Other duties as assigned by the laboratory director.