Manager Clinic Practice II

Common SpiritBryan, TX
66d

About The Position

The Practice Manager II is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. May support 5 or more providers at any given time. This may also be specialty or multi-specialty environment.

Requirements

  • High School Diploma/GED
  • 1-2 years of progressively responsible experience in a clinic setting or equivalent supervisory experience in any industry.

Responsibilities

  • Manage clinic staff on day-to-day operations.
  • Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
  • Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
  • Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
  • Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
  • Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
  • Work with Regional Director to develop and implement performance goals and objectives.
  • Assist Regional Director with implementation and development of long-range plans.
  • Monitor payroll system to control time management.
  • Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.
  • Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
  • Act as the liaison between the practice and Central Billing Office.
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