Manager, Clinic Offices (2522)

TRINITY HEALTH • Minot, ND

14d • $30 - $46 • Onsite

About The Position

The Clinic Offices Manager oversees the daily operations, staffing, workflows, and overall performance of assigned clinic departments. This role ensures efficient, organized clinic functions while supporting high standards of customer service and maintaining compliance with organizational policies and procedures. Providing leadership for clinic staff, the manager supports budget oversight, performance improvement initiatives, and effective resource utilization. Working collaboratively with clinical and administrative leaders, the position helps foster a positive patient and employee experience across assigned clinic locations within a structured and team-oriented environment.

Requirements

• Proven experience in a management position or inhouse training, required.
• Proficiency with computer systems required.
• Strong leadership and teambuilding skills.
• Excellent communication (verbal and written), interpersonal, and conflict resolution skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Strong problemsolving abilities and customer service orientation.
• Knowledge of privacy and confidentiality standards (HIPAA or similar) and adherence to those policies.
• Work may require extended periods of sitting, standing, and walking within clinic environments.
• Regular use of computers, phones, and standard office equipment is expected.
• Occasional lifting of office supplies or materials may be necessary.
• The position requires the ability to move between multiple clinic locations as needed.
• Work is performed in an office and clinic setting with moderate noise levels and frequent interaction with staff, patients, and providers.
• Exposure to typical clinic environmental conditions may occur.
• The role requires adherence to safety, confidentiality, and infection control policies, including HIPAA and organizational standards.

Nice To Haves

• Two years academic college or university, preferred.
• Experience in healthcare is a plus.
• Medical terminology knowledge preferred.
• Familiarity with appointment scheduling software is advantageous.

Responsibilities

• Manage daily clinic operations, ensuring efficient workflows, adequate staffing, and consistent service delivery.
• Hire, train, evaluate, and support staff while promoting professional development and maintaining accountability.
• Monitor compliance with organizational policies, procedures, and performance expectations, addressing issues promptly.
• Oversee scheduling, patient flow, and administrative processes to ensure an optimal patient experience.
• Review and manage budgets, staffing levels, and performance metrics to meet established goals and improve outcomes.
• Lead and support process improvement initiatives that enhance clinic operations, patient satisfaction, and staff engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree