Manager Client Solutions

Acosta • Chesterfield, MO

3d

About The Position

The Client Solutions Manager is primarily responsible for establishing themselves as the "trusted expert", direct owner and serve as the main conduit between the company and our client. This individual will also be responsible for developing and supporting a positive relationship between the internal teams and the external client teams. The result will be driving sales of our clients' products at retail and growing their business relationship with the company.

Requirements

• Bachelor degree preferred
• 3+ years’ experience working in the CE industry, supporting manufacturer or retailer initiatives
• Experience developing and managing others
• Prior experience that demonstrated sales skills with a retailer, broker, agency or major consumer Products company.
• Solid understanding of working with retail service organizations and in-store execution

Responsibilities

• Clarify client expectations for the leadership team and continually validate that we are meeting and exceeding outlined expectations.
• Provide extensive, insightful analysis recommendations and product performance for assigned national and/or regional retail circuits.
• Coordinate all new initiatives and client-specific reporting.
• Integrate them into the business, attends all relevant meetings and works on further developing the relationship with external client teams.
• Communicate confidently and concisely with executive-level contacts within the company, clients and assigned retail circuits while providing recommendations based on solid research and analysis.
• Work collaboratively with the client account team to develop account plans and strategies.
• Responsible for all client service issues.
• Respond to and resolve issues in a timely manner, balancing customer satisfaction, quality, and relevance.
• Manage the communication of client expectations throughout entire account team.
• Collaborate with internal account leadership team to provide actionable strategy recommendations in order to drive sales in the most efficient and cost-effective manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager