Manager, Client Solutions & Planning
About The Position
We're looking for a Manager, Client Solutions and Planning to join our team. The Manager role is an important player in our team and is the day to day contact for the client teams. You will maintain client satisfaction by ensuring exceptional service and creating value for clients using account management and your experience establishing media strategies that drive performance. You must demonstrate a strong working knowledge of the media space (Traditional and Digital media) and available media research and systems. You will lead the daily account needs by assuring focus on key client goals, and communicating appropriate resource needs. Planning for this client is both national and local, so an experience planning for both is important. In this hybrid position, you will report to our Director, Client Solutions and Planning. Our primary office location is in New York City.
Requirements
- Bachelor's degree or equivalent experience
- Minimum 3 years experience on large, cross-functional media teams (SEM, Social, Programmatic, TV, Ad Ops, etc.)
- Experience with full funnel media campaigns
- Experience with performance reporting and synthesizing large amounts of data
- Experience analyzing competitive landscapes, pulling reports using agency tools and compiling insights
- Familiar with Prisma, Media Ocean, DDS, Nielsen Ad Intel, Pathmatics, Media Tools, Web Analytics, Ad Servers, and Media Research tools
Responsibilities
- Be a day-to-day partner for client teams, ensuring media strategy is aligned across all channels
- Coordinate with multi-channel teams and leads to create strategic and thoughtful integrated media plans across a myriad of channels (TV, CTV, Video, Social, Programmatic and Audio) on both a local and national scale
- Manage internal communications, timelines, and documentation (including notetaking during calls and recaps)
- Pull competitive and market intelligence, summarize important insights, and create clear headlines/takeaways
- Support client deliverables by developing decks, one-pagers, and reporting in Excel and PowerPoint
- Build & maintain trusting, collaborative relationships with clients at appropriate levels
- Coordinate with creative agencies on creative assets and accounts needs
- Accurately represent the client's point of view when developing/reviewing work, leverage this perspective when providing feedback to team and presenting to client
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
