Manager, Client Services & Guest Experience

Prince George's Community CollegeLargo, MD
2d

About The Position

The Client Services & Guest Experience Manager supports the operations of Front of House, Client Services, and Guest Experience for the Center for Performing Arts and other event venues across campus. This role oversees ticketing, customer service, staffing, and revenue processes while ensuring safe, accessible, and high-quality experiences for all events. The position collaborates closely with campus partners, production teams, and external clients to maintain smooth event execution, compliance with safety standards, and operational excellence.

Requirements

  • Bachelor’s degree from an accredited institution in Arts, Communications, Fine or Performing Arts, Event Planning or related field.
  • Minimum of 2 years of experience in events planning
  • Minimum of 2 years of supervisory experience.
  • Or Associate’s degree from an accredited institution in Arts, Communications, Fine or Performing Arts, Event Planning or related field
  • Minimum of 4 years of experience in events planning
  • Minimum of 2 years of supervisory experience.

Nice To Haves

  • Certification in event planning or project management is a plus
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