Manager Client Implementations
About The Position
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Implementation Manager do at Fiserv? You will work closely with consultants, management, and leadership, both internally and externally, to support our clients achieve success in deploying our solutions and services. This includes, upgrades, new installations and building service offerings for various solutions in our product line.
Requirements
- 5+ years of work experience working in an Implementation Project Management position
- 3+ years of experience with configuration, accounting, and outsourcing
- 3+ years of experience working with revenue planning and forecasting for portfolio projects within a Professional Services environment
- Bachelor’s degree in business, or a related field, or an equivalent combination of education, work, and military experience
Nice To Haves
- Previous experience in direct management or supervision of staff
- Experience with or familiarity with Enterprise Software
- Experience in wire processing, banking, or payment processing
- Project management experience
Responsibilities
- Lead a team of diverse associates to deliver on commitments for client deployments
- Present and negotiate the design of proposed solutions with the client
- Advise clients on standard methodologies for outsourcing solutions
- Craft and deliver client-facing implementation reporting/documentation
- Produce monthly revenue forecast including variance to targets
- Interact with Multiple Product Lines across the Financial Institutions Group
- Establish team goals and completing performance and merit reviews
- Assist the team to ensure project related Key Performance Indicators (KPI’s) and financial measures are understood, monitored , and reported
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
