Manager, Client Audit

CVS Health

10d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Manager of Client Audit, you will oversee and coordinate audits requested by clients—primarily Aon. This is a client‑facing, project management role that requires handling multiple audits at once, working with tight deadlines, and ensuring audits are completed smoothly and accurately.

Requirements

• Strong project management skills and the ability to handle multiple priorities.
• Experience or working knowledge of pharmacy rebates, PBM operations, and client documentation (e.g., CRD, CPM, formulary setup).
• Excellent written and verbal communication skills.
• Ability to stay organized, think critically, and work effectively under pressure.
• Comfort working in a fast‑changing environment with tight turnaround times.
• Strong problem-solving, analytical thinking, and attention to detail.
• Ability to build strong relationships with clients and auditors.
• Minimum 5+ years of total work experience.
• 3+ years in project management, PBM, pharmacy, or audit.

Nice To Haves

• Experience with RxClaim.
• Proficiency in Excel and Word.
• Ability to explain technical information to non‑technical clients.
• Self-starter who can independently manage multiple projects.
• Process‑improvement mindset and desire for continuous learning.

Responsibilities

• Serve as the main point of contact for clients, third‑party auditors, and internal teams.
• Manage all phases of audits from kickoff through completion.
• Review and respond to auditor questions, including those related to pharmacy rebates.
• Investigate issues, resolve discrepancies, and communicate outcomes.
• Track audit progress, deliverables, and timelines.
• Identify process improvements and control gaps, and escalate concerns to senior leaders.
• Maintain accurate documentation and correspondence.
• Support internal partners and keep client disruptions to a minimum.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees