Remote Claims Manager
About The Position
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager Claims - REMOTE. In this role, you will oversee teams of Claims Analysts and ensure high standards of quality and service are met. Your leadership will be critical in guiding team members through complex claims processing and customer service inquiries. This position requires a balance of strategic oversight and hands-on management to support both existing clients and new client integration. You'll have the opportunity to foster team development and drive improvements within the department, all while working in a fully remote environment.
Requirements
- High School Diploma or GED equivalent.
- 3-5 years of claim processing experience.
- Previous supervisory or management experience.
- Strong verbal and written communication skills.
- Leadership and interpersonal skills.
- Ability to work independently and with minimal supervision.
- Effective problem-solving abilities.
- Proficiency in MS Excel and Word.
Responsibilities
- Supervise and manage multiple teams of Claims Analysts and external vendor staff.
- Achieve team quality, production, and service expectations.
- Guide and train staff in complex claim processing issues.
- Implement new client accounts effectively within the Unit.
- Ensure retention and satisfaction of existing clients.
- Support team members with problem resolution and process improvement.
Benefits
- Full remote work flexibility.
- Opportunities for professional development.
- Health and wellness benefits.
- 401(k) savings plan and pension plan.
- Paid time off and holidays.
- Paid parental leave and disability insurance.
- Tuition reimbursement programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
