Manager, Channel/Alliances Partner Program & Operations

Neo4j

166d • $110,000 - $160,000

About The Position

The Manager, Partner Program and Operations is responsible for overseeing the strategic design, execution, and monitoring of Neo4j’s partner program and enablement, ensuring it aligns with business goals and fosters a productive partner ecosystem. This involves managing all aspects of partner relationships, including recruitment, onboarding, training, performance tracking, incentives, and ongoing engagement. This is a cross-functional role working closely with revenue operations, partner marketing, partner managers, and professional services.

Requirements

• Extensive experience in Program Management and launching strategic initiatives aimed at transforming the Partner experience, including partner types such as CSP’s, G/SI, and VAR.
• Creative, dynamic, and passionate about building new programs and driving them successfully in the field.
• Has successfully built, delivered and managed large complex program initiatives.
• 5+ years of Partner Lead sales role in a fast-paced and competitive market with a focus on new business, particularly with Services and Value Added Resellers.
• Track record of building and nurturing exec-level relationships with business partners, a hands-on approach to developing new opportunities, technical acumen, and the ability to close business in a fast-paced work environment.
• Technically knowledgeable in enterprise software, cloud computing, familiarity with databases, DevOps, and open source technology.
• Experience in CRM and Vendor Management Tools like Salesforce, Workspan, and Crossbeam.

Responsibilities

• Defining and refining the partner program strategy, including target partner segments, go-to-market approaches, and program goals.
• Managing the process for new partners to join the program, ensuring they have the necessary resources and training to succeed.
• Monitoring partner performance against key metrics, identifying trends, and recommending improvements to optimize the program.
• Identifying and implementing process improvements to streamline partner operations, improve efficiency, and enhance the partner experience.
• Working with other teams (sales, marketing, product, etc.) to align partner programs with overall business objectives and ensure seamless communication.
• Providing regular reports and presentations on partner performance, program effectiveness, and operational efficiencies.
• Maintaining and enhancing tools like PRM platforms to support partner engagement and automation.

Benefits

• Medical, dental, and vision benefits
• 401(k)
• Paid time off
• Stock option grant
• Annual bonus eligibility
• Certain leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees