Hancock Whitney-posted 3 months ago
Full-time • Manager
UNO Center - New Orleans, LA
Credit Intermediation and Related Activities

The Manager of Central Systems provides strategic oversight and tactical support for assigned areas of information technologies. The role is responsible for leading the development of information technology strategies, policies, and procedures as it relates to mainframe systems infrastructure and ensures its integration with the broader IT and enterprise strategic plans.

  • Recommends and leads the development of information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements as it relates to mainframe systems infrastructure and ensures its integration with the broader IT and enterprise strategic plans.
  • Preserves assets by directing implementation/maintenance of disaster recovery, back-up processes, along with information security and control processes; manages the portfolio of Central Systems infrastructure assets and services from purchase to implementation through retirement.
  • Collaborates with technology leaders and key enterprise software and hardware vendors to develop a clear understanding of business needs; ensures cost-effective technology solutions are in place to meet needs, and able to respond with agility to changing business priorities.
  • Responsible for administration of disaster recovery location, providing oversight to controls and access to facility.
  • Develops, implements, and monitors policies and controls to ensure data accuracy, security and legal and regulatory compliance.
  • Analyzes and estimates feasibility, cost, time and compatibility of changes to hardware and software for the mainframe systems and enterprise storage infrastructure.
  • Develops and maintains plans outlining steps and timetables for maintenance, testing and installation of operating systems software and associated components as well as for mainframe hardware and associated components.
  • Develops and produces specifications and procedures for systems software and programs; Provides technical direction and support in the development of systems software and procedures, aligning with leadership in technology and other business lines as required.
  • Provides direction in driving strategy with file transfer solutions to critical bank systems, exchanging files internally and externally.
  • Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
  • Bachelor's Degree, preferably in an Information Systems related field, or equivalent combination of working experience and/or training.
  • 5 years of expertise in mainframe systems engineering, enterprise storage and/or IT system controls. Experience in a management or leadership role in technology.
  • Knowledge of integrated batch testing and managed file transfer.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals; Working knowledge of Microsoft Office products including Microsoft Word, Excel, Access, PowerPoint, and Outlook.
  • Extensive knowledge of IBM mainframe systems hardware and software.
  • Knowledge of SDLC, with an understanding of environment management in the lifecycle.
  • Knowledgeable in design and implementation of efficient procedures for the distribution and release of changes to the appropriate environments; Synthesizes complex or diverse information. Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
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