Manager, Central Quality Accessibility Engineering - Apple Services Engineering

Apple • Cupertino, CA

11h

About The Position

At Apple, we build things that are thoughtfully designed and carefully crafted
with our users in mind. We’re a diverse collection of problem solvers and doers,
continually reimagining our products, systems, and practices to help people do
what they love, while outpacing challenges that face a growing organization. The
Apple Services Engineering (ASE) team is one of the most exciting examples of
Apple’s long-held passion for combining art and technology. These are the people
who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books.
And they do it on a massive scale, meeting Apple’s high expectations with
dedication to deliver a huge variety of entertainment in over 35 languages to
more than 150 countries. We’re seeking an Engineering Leader for the ASE
Accessibility team to drive a global strategy to ensure our products and
features are accessible for everyone. A successful candidate for this role will
be an experienced leader deeply knowledgeable and passionate about the current
assistive technology features across all of Apple’s platforms and ecosystems.
This role includes (but is not limited to) advocacy, software QA engineer, and
accessible design understanding and expertise.

DESCRIPTION

In this role you will be responsible for leading a team of Quality Engineers who
own the test planning, test writing, test execution, and result reporting for
critical software features for upcoming software releases specific to Apple
media products and services. You will be responsible for representing the
customer experience for customers who require accommodations to interact with
and to use Apple products. To accomplish this, you will work directly with our
project managers, cross functional partners, developers, and engineering teams
to review upcoming projects, offer feedback and suggestions for accessibility
improvements, and represent accessibility concerns in broader engineering
discussions and bug reviews. Your passion, experience, and advocacy can change
and shape the future of our products for everyone!

Requirements

• Over 5 year’s successfully leading teams in Quality Assurance Engineering delivering software and services through the entire project lifecycle
• Over 5 years in quality assurance engineering, SDET, Engineering Project Management, or related roles
• Versatile problem solver with a strong analytical mindset, adept at tackling challenges in complex environments through creative and critical thinking
• Skilled in deconstructing problems, resolving conflicts, and leading teams to innovative solutions
• Exceptional communication skills, with the ability to lead and influence cross-functional teams and effectively communicate with executive leadership
• A familiarity with screen readers like VoiceOver, TalkBack, NVDA and Narrator
• LANGUAGES: Swift, SwiftUI, Python, unit testing, git, Bash/Zsh
• Experience with test automation frameworks and UI automation
• Experience with manual end-to-end software integrity testing
• Passionate about equitable UI /UX for everyone
• A comfortable understanding of WCAG guidelines and ARIA for accessible web experiences
• Bachelor's Degree or equivalent industry experience

Nice To Haves

• Execution-oriented leadership with strong attention to detail
• Ability to balance technical depth with business understanding
• Problem-solving mindset with a bias toward automation and scalability
• Track record of hiring and developing engineering talent
• Experience working on products with a global footprint and diverse customer needs

Responsibilities

• leading a team of Quality Engineers who own the test planning, test writing, test execution, and result reporting for critical software features for upcoming software releases specific to Apple media products and services
• representing the customer experience for customers who require accommodations to interact with and to use Apple products
• work directly with our project managers, cross functional partners, developers, and engineering teams to review upcoming projects, offer feedback and suggestions for accessibility improvements, and represent accessibility concerns in broader engineering discussions and bug reviews

What This Job Offers

• Job Type: Full-time
• Career Level: Manager