Manager, Central Processing Operations

BMC SoftwareBoston, MA
$66,000 - $96,000

About The Position

Reporting to the Operations Director of Sterile Processing, the Central Processing Manager maintains 24-hour operational responsibility for assessing, planning, implementing, and evaluating all clinical and management activities of the Central Processing Department. This role provides leadership and direction in accordance with organizational and departmental philosophy and goals, with a focus on customer relationship management for owned clinics and affiliated community health centers (CHCs). The Manager collaborates with area leaders to assess and respond to customer servicing needs across the network and serves as cross-coverage support for departmental leadership as operationally required.

Requirements

  • Associates Degree or higher required, bachelor's degree preferred.
  • Must have or obtain within 180 days of hire a certification as a Certified Registered Central Sterile Technician (CRCST) by the International Association for Healthcare Sterile Processing Association (HSPA).
  • Must have at least 5 years of current experience working in a Central Processing Sterilization or Operating Room environment.
  • Progressive leadership experience in Sterile Processing required; examples include but are not limited to Supervisor, Educator, Assistant Manager, OR Liaison, etc.
  • Thorough knowledge of decontamination and sterilization and high level disinfection techniques and procedures, infection control and work flow principles and requirements, and equipment and supply inventory protocols.
  • Complete knowledge of clinical operations, hospital mission and goals and human resources policies and procedures.
  • Advanced English oral and written communication skills
  • Excellent organizational skills, including ability to multi-task, delegate appropriately and meet deadlines.
  • Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
  • Ability to analyze and solve problems in a systematic, logical, and timely manner.
  • Ability to adapt to changes in daily routine.
  • Develops personal knowledge of unit-specific technology platforms (Cencitrac, Kronos, One Source, Torq).
  • Basic computer proficiency inclusive of ability to enter and access data/information.
  • Proficiency with Microsoft Office including Word, Excel, PowerPoint, Outlook, and web browsers.

Nice To Haves

  • Certification as a Certified in Healthcare Leadership (CHL) supervisor/ manager is a plus.
  • Previous Experience at a Level 1 Adult Trauma Hospital Preferred

Benefits

  • benefits (medical, dental, vision, pharmacy)
  • discretionary annual bonuses and merit increases
  • Flexible Spending Accounts
  • 403(b) savings matches
  • paid time off
  • career advancement opportunities
  • resources to support employee and family well-being
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