About The Position

Oversees and is responsible for all aspects of daily assisted living facility operations. Works to create a supportive community environment in which patients/residents thrive. Ensures that quality care is provided to all patients/residents. Holds staff accountable to meet all mission, vision, and values of the company and follows corporate policies and procedures. Promotes a positive, team approach and a healthy work environment for staff. Creates, reviews, and implements policies and procedures related to areas under direct control. Completes and assures required documentation and record keeping. Provides tours and explanations of services to potential patients/residents, families, and referrals. Maintains positive relationships with patients/residents, their families, staff, and the community. Maintains privacy and confidentiality of all patients/residents, their records, and tenants' living environment. Handles patient/resident and staff grievances and documents on appropriate forms. Collaborates with various other departments and external organizations. Responsible for recruitment, retention, supervision, disciplinary action and termination of employees per corporate managerial structure. Assures the staffing coverage of the facility. Assures an adequate and compliant annual staff education plan. Understands and adheres to the corporate Vulnerable Adult and Abuse policy and Patient/Resident Bill of Rights. Demonstrates a sensitivity and aptitude for working with seniors. Demonstrates excellent leadership, judgment, and strategic planning skills. Possesses excellent communication and interpersonal skills. Ability to prioritize and organize work effectively and efficiently. Familiar with social and supportive services within the community. Willingness and ability to be on-call for emergency situations. Completes other duties as assigned.

Requirements

  • Bachelor's degree required, preferably in Business Administration, Healthcare Administration, or related field.
  • In lieu of degree, six years of relevant experience accepted.
  • Prior experience in housing, marketing/sales, and occupancy management preferred.
  • Prior experience working with the senior population preferred.
  • Maintains up-to-date knowledge of current trends in Assisted Living Home Care/Housing.
  • Current valid driver's license and must meet medical guidelines for Sanford Health Category III drivers.
  • Possesses or works towards obtaining Certified Nursing Assistant (CNA) within six months of hire preferred.

Responsibilities

  • Oversees daily assisted living facility operations.
  • Creates a supportive community environment for patients/residents.
  • Ensures quality care for all patients/residents.
  • Holds staff accountable to company mission, vision, and values.
  • Promotes a positive team approach and healthy work environment.
  • Creates, reviews, and implements policies and procedures.
  • Completes required documentation and record keeping.
  • Provides tours and explanations of services to potential patients/residents.
  • Maintains positive relationships with patients/residents and families.
  • Maintains privacy and confidentiality of patients/residents.
  • Handles grievances and documents appropriately.
  • Collaborates with other departments and external organizations.
  • Responsible for recruitment, retention, supervision, and disciplinary actions.
  • Assures staffing coverage of the facility.
  • Assures compliance with annual staff education plan.
  • Understands and adheres to corporate policies.
  • Demonstrates sensitivity and aptitude for working with seniors.
  • Demonstrates leadership, judgment, and strategic planning skills.
  • Possesses excellent communication and interpersonal skills.
  • Prioritizes and organizes work effectively.
  • Familiar with community social and supportive services.
  • Willingness to be on-call for emergencies.
  • Completes other duties as assigned.

Benefits

  • Excellent Health, Dental and Vision Insurance.
  • Health Savings Account.
  • Company Matched 401(k) Retirement Plan.
  • Life insurance.
  • Work/life balance benefits.
  • Generous time off package.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Merchant Wholesalers, Nondurable Goods

Education Level

Bachelor's degree

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