Manager, CE Customer Care (HYBRID REMOTE Shelton, CT)
PerkinElmer•Shelton, CT
201d•$77,480 - $96,720•Hybrid
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About The Position
The Manager, CE Customer Care will lead a dynamic team responsible for ensuring exceptional customer service and efficient management of service contract operations. This role includes overseeing the Customer Care Associates and Service Contract Administrators to deliver coordinated and value-driven support to our customers (internal and externally), enabling the success of our consumables and service contract sales initiatives. The ideal candidate will possess strong leadership skills, excellent process management capabilities, and a commitment to continuous improvement in line with company objectives. This is a hybrid role located in Shelton, CT.
