Manager CDT Clinical Operations

Albany Medical Center•San Jose, CA

30d

About The Position

The Clinical Manager provides a crucial leadership support role in the Clinical Department at Center for Donation and Transplant. The manager position requires a strong communicator with excellent time management and organizational skills. The manager focuses on front line operational support and reports to the Director of Clinical Operations (DCO); however, will be available and ready to assist cross departmental operations when necessary and where applicable. The manager is expected to drive Donor Case operations, collect and report performance data, participate in process development/deviation management and assist the department with on-call responsibilities as required by staffing levels or donor activity. The manager maintains competency in clinical activity and provides coaching to clinical staff while assisting the Director of Clinical Operations on change management and training.

Requirements

Bachelor's Degree in related field - required
4-6 years of Organ Procurement Coordinator clinical experience - required
4-6 years of RN/BSN/MSN and/or Paramedic experience in Critical Care Setting - required
High attention to detail and time management skills.
Office 365 Competency
OPO EMR/OPTN systems and Data knowledge
Ability to work in a high stake/stress environment
Willingness to participate in on-call activities
Strong knowledge of medical terminology
Ability to provide coaching and feedback to personnel
CPTC - Certified Procurement Transplant Coordinator Upon Hire - required
RN - Registered Nurse - State Licensure and/or Compact State Licensure Upon Hire - preferred
RRT - Registered Respiratory Therapist Upon Hire - preferred
Equivalent combination of relevant education and experience may be substituted as appropriate.

Nice To Haves

Master's Degree in related field - preferred
4-6 years of previous management or Charge RN experience - preferred
Previous management experience preferred

Responsibilities

One on One staff meetings, and organ donation case reviews and staff debrief
Continuing Education and training activities
Ongoing Competency evaluations, and staff PIPs collaboration with DCO
Serve as conduit between staff and leadership for personnel needs, and provide support to staff to encourage idea sharing and develop new processes
Organ Procurement Coordinator and Preservationists schedule completion
Collaboration with DCO for OPTN data submission
Clinical medical supply Inventory management
Maintain clinical equipment (Hemosphere, ORS LifePort Pumps, etc.)
Performance Data collection with reporting to leadership
Participate on the Administrator on Call (AOC) team
Drive organ donor case efficiency with real-time monitoring and staff collaboration
Assist and educate staff as needed during case activity, and use data to determine trends in local donation activity and staff performance
Monitor regulatory (CMS/OPTN) compliance of case activity, and collaborate with DCO and AOC team for necessary case approvals
Participate in referral review activities, focused on increasing Donation and Transplantation Rate
Monitor OPTN systems for changes and assist DCO in policy implementation/education
Provide authorization coaching to requestors, and participate in and facilitate meetings as appropriate
Alongside DCO, foster relationships between transplant center stakeholders and CDT
Participate in clinical field activities including On-call duties as directed by CDT Leadership
Support Quality and Hospital Development departments, and participate in QAPI activities as assigned
Address and redirect issues to appropriate leadership team members
Participate in Hospital Development activities as needed, including stakeholder engagement
Complete QA tasks related to post-procurement follow ups, and participate in CQI committee and assist DCO with CAPA process
Work with staff and contracted staff to maintain competency and adherence to CDT and regulatory policy