Manager, Case Management (Full Time), St. Vincent

Highmark Health-posted 11 days ago
Full-time • Manager
Erie, PA
5,001-10,000 employees
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St. Vincent Hospital is a Magnet®-designated hospital for excellence in nursing, serving the people in the Lake Erie region since 1875 with a quality of care and service second to none! Allegheny Health Network At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. GENERAL OVERVIEW: Incumbent provides oversite to daily operations. Attracts/hires talent and coordinates orientation/onboarding. Ensures team efficiency through scheduling, competency assessment (formal plan). Collaborates with team members on complex patients. Assures compliance with regulatory/policy/workflows through documentation review, observation and interaction. Embraces the core values and leads with integrity, determination and professionalism.

  • Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
  • Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. (25%)
  • Serves as a change agent and role model. Responsible for implementation of mission, vision, philosophy, core values, evidence based practice (EBP), and standards of the organization, and nursing service within their defined areas of responsibility.20%
  • Leads collaborative discussions resulting in the efficient transition of medically or socially complex patients (20%)
  • Engages with resources, develops action plans and provides communication to leaders and clinical partners regarding metrics: throughput, LOS and delays. (10%)
  • Mentors and engages with team to assure the following is occurring: (25%)
  • Conduct assessment to determine patient/family and health care team treatment goals, and need for post-acute services based on payer coverage, community resources, and patient preferences, and barriers to discharge
  • Address psychosocial, clinical, and financial barriers to discharge as identified in assessment in conjunction with the patient/family and health care team
  • Arrange appropriate level of post-acute services according to patient's needs and preference and payer coverage in collaboration with the physician and health care team
  • Communicate with and update the patient/family, physician, and health care team regarding progress on the discharge plan
  • Arrange appropriate transportation to post-acute venues
  • Other duties as assigned.
  • Minimum Master's degree in Nursing or other related field (Education and experience will be considered in lieu of degree)
  • 3 years in leadership role
  • 3 years in Acute Health care setting
  • Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC)
  • CPR – American Heart Association
  • Act 34 Criminal Background Clearance Certificate
  • Act 33 Child Abuse Clearance Certificate
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
  • Certification in Case Management within 3 years of hire
  • None
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