Manager - Carrier and Coordinator

Goosehead Insurance Agency • Westlake, TX

5d

About The Position

This role oversees carrier login access, coordinating agent onboarding for carrier systems, license management, and partnering with leadership on carrier access initiatives. This role collaborates closely with internal stakeholders and carrier partners to streamline workflows and ensure agents have the appropriate access and licensing throughout their lifecycle. Since 2003, Goosehead has been changing the face of the insurance industry and making the search for great coverage a piece of cake. We're committed to finding the best policies and rates, and that starts with our team. Our people are smart, inclusive, hungry for success, and strive everyday to win. There is noble purpose in all our efforts. The work we do matters. Not only are we fixing a broken industry, we get to win professionally and financially while doing it. If you think you have what it takes to grow with our company, we would love to meet you. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Responsibilities

• KPI strategy, management, and communication
• Team/individual meetings to review progress, goals, and address challenges
• Establish SOPs and train team members on best practices and improvements
• Ensure appropriate workforce management, resourcing, and scale planning
• Identify opportunities to optimize processes
• Implement new systems/tools to improve efficiency, reduce cost, or enhance productivity
• Accountability on performance and resource allocation
• Launch/expansion/termination plans with carriers and internal data field accountability
• Cross-functional collaboration to understand needs and drive initiatives
• Work with carrier partners to streamline processes for ideal access facilitation
• Resolve escalations from internal teams or carrier partners
• Proactively provide key updates and communicate support needs to leadership
• Initiative planning and coordination on projects with Program Management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees