Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you. Job Summary: The Caregiver Services Manager is responsible for directly managing the Caregiver Service Specialists. This includes setting goals, managing performance, coaching and development. They will collaborate closely with Recruiting and Onboarding team and Client teams to ensure the caregivers are getting the necessary support and desired schedules. The lead will review performance of team members and create solutions to improve caregiver retention and satisfaction. This position will work from their home office with 50% travel expectations supporting markets across Pennsylvania.