Manager, Care Management
Nevada System of Higher Education
4d•$51 - $80•Onsite
About The Position
Responsible for managing, planning, and organizing the work activities of the mental health navigation, call center and care management center. This includes but is not limited to scheduling, registration, insurance verification, financial counseling, clerical support, and patient care requests throughout the Endeavour Health System.
Requirements
- Masters Degree in health related field or BSN
- 2 years of supervisory experience
- 3 years of healthcare experience
- Previous experience as Intake Associate, Behavioral Health Navigator, Assessment Speicialist or related job
- Strong working knowledge of the mental health code (MHC), the Joint Commission and the Confidentiality Act
- Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid, and Workers Compensation.
- Knowledge of DSM IV-R (Diagnostic and Statistical Manual of Mental Disorders) diagnostic criteria and patient rights and law pertaining to mental health.
- Knowledge of the different levels of hospital mental health care-inpatient, Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP).
- Current State of Illinois licensure e.g., Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Clinical Professional Counselor (LCPC), or RN licensure
Responsibilities
- managing
- planning
- organizing the work activities of the mental health navigation, call center and care management center
- scheduling
- registration
- insurance verification
- financial counseling
- clerical support
- patient care requests
Benefits
- Premium pay such as shift, on call, holiday and more based on an employee’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
