Manager, Cardiac Imaging

ArchWell Health•Nashville, TN

29d

About The Position

The Manager, Cardiac Imaging is a critical member of the care team. The Manager, Cardiac Imaging is responsible for direct on-site and remote supervision of sonographers in a specific region. Additional responsibilities include maintaining quality imaging procedures for direct reports, and supporting onboarding, training, and guidance to new and existing colleagues. In addition, the Manger, Cardiac Imaging will assist as needed with preparing patients and diagnostic equipment for imaging procedures by explaining procedures, performing full transthoracic echocardiography procedures, fielding all member questions, and providing a comfortable setting to the member. This position is also responsible for accurate data entry, assisting providers in interpreting the data, and ensuring all medical records and clinical systems are up to date for their team.

Requirements

Ability to lead, support, and drive accountability for remote teams
Customer-service orientation, with a focus on patient experience and care throughout interactions and ability to build trust and rapport with leaders across various markets
Analytical mindset to identify trends and areas for improvement to support team and needs of senior leaders
Critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast-paced environment
Detail-orientation for data entry, ensuring accuracy in data reporting and analysis
High level of emotional intelligence, able to manage stressful situations with grace and determination
Self-starter with the ability to think creatively and work effectively
Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, and vendors
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Must reside in an existing market or willing to relocate
Ability and willingness to travel locally and regionally up to 50% of the time
Bachelor's degree preferred, or equivalent experience
Echo lab management or supervisory experience strongly preferred
Credentialed as a Registered Diagnostic Cardiac Sonographer (RDCS) from the American Registry for Diagnostic Medical Sonography (ARDMS) or Registered Cardiac Sonographer (RCS) from Cardiovascular Credentialing International (CCI)
Minimum five years working as a Cardiac Sonographer
Proficiency with EMR, PACS, and Microsoft Office applications
Embodies and serves as a role model of ArchWell Health's Values: Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing

Nice To Haves

Vascular ultrasound experience is a plus
Experience with quality initiatives, process improvement, and accreditation

Responsibilities

Direct management responsibility for sonographers in multiple markets to include performance evaluation, workflow analysis, scheduling, data analysis, and monthly reports
Establish regular meetings with market and center leadership to promote transparency, communication, and collaboration
Conduct regular meetings with direct reports to ensure proper support in all regional markets
Assist with monthly quality improvement initiatives to promote high quality imaging and reporting
Review incomplete encounters on a daily basis and resolve any outstanding issues
Assist with onboarding, orientation, training, and guidance to new and existing colleagues
Serve as the back-up PACS administrator for technical support and end user training for the region
Act as a liaison between providers, sonographers, clinical staff, and operational leadership
Obtain optimal quality Echocardiographic data utilizing 2-D imaging, M-Mode, Continuous Wave, Pulsed Wave, and Color Flow Doppler
Prepare preliminary reports for provider interpretation
Explain procedures to members so they are well informed regarding the examination and address any of their concerns
Accurately track and input test data and patient information into clinical systems and medical records
Maintain and calibrate equipment, as well as monitor quality control, to ensure accurate results
Utilize knowledge of each member's age-specific needs in performance of duties and responsibilities
Assist with transporting patients to and from exam rooms, ensuring high-level of patient care and satisfaction
Provide ultrasound coverage within the home market and regional markets as needed