Manager, Candidate Experience

Crusoe • San Francisco, CA

1d • $128,700 - $156,000 • Onsite

About The Position

We’re looking for an on-site Manager, Candidate Experience to own and operate the full coordination engine behind Crusoe’s hiring. This is a hands-on role responsible for building a reliable, trusted and high-velocity interview process across the company. You will manage an amazing recruiting coordination team, while also reviewing coordination and candidate surveys to influence roadmap planning and decision making.

Requirements

• 5+ Years in the recruiting coordination or operations field at a high growth tech company
• 2+ Years in a leadership role managing team performance and metrics
• Exceptional organization, communication, and follow-through
• Comfortable owning both execution and process building
• High operational rigor; thrives in fast-moving, ambiguous environments
• Strong familiarity with Ashby (or similar ATS)

Nice To Haves

• TeamOhana/Workday HRIS experience

Responsibilities

• Manage a team of global recruiting coordinators who own interview scheduling end-to-end: multi-panel loops, cross-timezone logistics, interviewer alignment, candidate prep materials
• Provide a high-attention to detail for the teams coordination work ensuring team SLA’s are being met and identify any improvement opportunities to workflows and capacity
• Manage load balancing, maintain calibration and accuracy, coordinate debriefs, and enforce process hygiene
• Build out coordination team capacity model and review metrics to ensure team performance standards are being met
• Partner closely with recruiters and hiring managers to anticipate bottlenecks and proactively solve them
• Troubleshoot complex bottlenecks
• Grow the team: hire for IC Coordinators, onboard them, determine their career path, and set them up for success

Benefits

• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• MetLife Legal
• Company paid commuter benefit; $300/month

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed