Manager, Campus (Round Rock Campus)

Austin Community College District•Round Rock, TX

About The Position

To serve as an Austin Community College (ACC) campus representative, act as a liaison within the local community when requested and lead/supervise the functions and operations of an assigned campus.

Requirements

Principles, best practices, and trends in administrative and/or facilities management.
Supervisory principles, practices, and methods.
Services and functions of educational institutions.
Quality control systems management.
Community priorities, goals, and economic development plans.
Knowledge of ACC Administrative Rules, Policies and Procedures, Board Policy and Procedure manual, scheduling development guidelines, Employee, Faculty and Student Handbook, master plan documents, and Ellucian Colleague reference guides.
Ability to make strategic business decisions.
Maintaining an established work schedule, including some evenings and weekends and is subject to being on call as needed. Required to respond to emergencies after hours, weekends, holidays, and during emergency closures.
Effectively using interpersonal and communications skills, including tact and diplomacy with diverse constituencies.
Effectively using organizational, managerial and event planning skills with attention to detail and follow-through.
Maintaining confidentiality of work-related information and materials.
Resolving scheduling and/or resource deployment issues and conflicts.
Possessing strong leadership, coaching, and interpersonal skills as well as the ability to think independently and take initiative to proactively solve problems.
Detail-oriented with a focus on achieving optimum levels of service and maintaining high ethical standards and attention to compliance with college policies and regulations.
Possessing the initiative and determination necessary to provide valuable and timely services.
Exceptional phone, email, written and oral communication, customer service and organizational skills.
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, eithnic, and disability backgrounds of community college students and employees.
Intermediate/advanced proficiency using standard office software applications.
ad Astra scheduling software
Three years related work experience including one year supervisory experience.
Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
Bachelor's degree.

Nice To Haves

Five years or more of experience in business operations, facilities management or higher education.
Experience working with community organizations.
Experience in facilities management and/or supervising business operations.
Bachelor's degree or higher in Business, Engineering or Higher Education
Strong understanding of campus or office management systems.
Experience with building operations functions.
Working knowledge of electrical, mechanical and HVAC systems.
Demonstrated leadership skills.
Demonstrated project management skills.
Understanding of business/project management specifications.

Responsibilities

Leads special campus projects, planning groups and monitors projects until completion, as needed.
Provides direct supervision for assigned Campus Operations staff.
Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire/termination actions and performs other personnel actions for positions supervised.
Regularly communicates with faculty, staff, students, and others regarding college policies, procedures, and processes. Resolves or refers campus-related concerns/complaints to the appropriate offices.
Collaborates with Regional Director, Campus Operations to establish and maintain the ACC campus as an involved community partner with advisory groups, school districts, chambers of commerce, economic developers, and other community members.
Coordinates campuswide room scheduling for academic, workforce, Continuing Education and Adult Education classes, and for community use.
Approves, processes, and coordinates requests for use of college facilities for campus events by internal and external groups within Ad Astra.
Organizes and schedules on-campus services provided by Facilities and Operations, and internal/external customers.
Coordinates inspections and drills; may organize and train campus emergency response team, including all support units; may coordinate with campus police regarding campus security as assigned.
Develops and monitors campus budget, approves expenditures, and prepares reports.
Serves as person in charge of campus emergencies.
Ensures college standards and ethical expectations are communicated and upheld at all times.
Partners with other departments as necessary to ensure student success.
May assist in developing operational policies and procedures for all campuses; responsible for implementing all such policies.
Conducts quality survey and inspections.
Required travel to other campuses as needed.