Manager, Business Solutions

T-Mobile • Overland Park, KS

11d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Manager, Business Solutions is responsible for leading a team of analysts and overseeing the development and delivery of business system solutions that align with strategic objectives. This role provides direction and guidance in gathering and analyzing business requirements, translating them into actionable system enhancements, and ensuring traceability throughout the solution lifecycle. The manager serves as a liaison between cross-functional business units and IT teams, ensuring alignment of technical solutions with business goals. They oversee the evaluation of system capabilities, guide cost/benefit and gap analyses, and ensure efficient, scalable processes are implemented. In addition to project oversight, the Manager mentors team members, fosters continuous improvement, and ensures deliverables meet quality, timing, and stakeholder expectations. This role plays a key part in enabling the organization to adapt to evolving needs through innovative and cost-effective technology solutions.

Requirements

• Bachelor's Degree in Business, Finance, Financial Services or related degree. (Required)
• 2+ years experience in Project Management, Team Lead, or other equivalent leadership experience. (Required)
• 4-7 years Experience in software development, software design or business process design. (Required).
• Microsoft Office (Required)
• People Management (Required)
• Project Management (Required)
• Leadership (Required)
• Software Development (Required)
• Software Design (Required)

Nice To Haves

• 4-7 years Experience in telecommunications industry preferred (Preferred)
• Business Process (Preferred)
• Telecommunications (Preferred)

Responsibilities

• Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
• Define and maintain key performance indicators.
• Lead, coach, and develop a team of business analysts; establish performance goals, provide regular feedback, and support professional growth to build a high-performing team.
• Partner with business and IT stakeholders to understand organizational objectives and translate them into strategic system capabilities and project roadmaps.
• Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
• Uses expert knowledge of the business processes in areas of responsibility to work with the Business to define requirements that will drive efficiencies in the business.
• Identify and implement opportunities to improve business processes, increase efficiency, and introduce innovative technologies that support transformation initiatives.
• Guide assessments of system impacts, dependencies, and potential risks for proposed initiatives, including cost/benefit and gap analyses.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees