Manager, Business Solutions
About The Position
The Manager, Business Solutions will be part of our Film & TV Studios Technical Operations group and will report to the Studio Distribution Business Solutions team. In this role the Manager, Business Solutions will partner and engage with various functional and technology stakeholders on technology initiatives supporting Global Digital Distribution and other related businesses. Business support areas will include, but not necessarily be limited to Sales, Distribution, and Finance. The candidate will manage and support business teams leveraging his/her functional and technology expertise in project management, the software development lifecycle and general business application support to be a key liaison with these business groups. In this role the candidate will also work across our Operations and Technology teams that support business and technology areas, and this includes partnering across our technology organizations with our Engineering, Data Analytics, and Cyber teams.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience
- Minimum 2 or more years of functional and/or people management experience
- Minimum 5 years of solid hands-on experience with Salesforce.com
- Minimum 5 years of experience in project or program management
- Minimum 8 years of experience developing technology solutions to address business needs, applying software disciplines, with a strong understanding of software development
- Minimum 8 years of experience in application production support, change management processes and have a structured approach to troubleshooting issues and bug fixes
- Good overall understanding of technology, including but not limited to system architecture, infrastructure, integration, software development processes, and security technologies
- Strong ability to perform analysis of small to medium complex business, workflow, and technology issues to support decision-making
- Strong analytical and problem-solving skills with ability to utilize technology to create innovative solutions
- Must be willing to work in the Universal City office
Nice To Haves
- Experience in Global Media & Entertainment industry
- Travel mobility
- Experience of Distribution business and solutions
- Experience with the broader media and entertainment industry with an understanding of the digital landscape as well as the drivers influencing consumer behaviors
- Experience with Finance platforms/ERP, and related reporting tools
- Demonstrate ability to work under pressure & to tight deadlines
- Be a dynamic Team player, but also able to work with minimum supervision
- Demonstrate high level of personal responsibility & integrity
- Demonstrate excellent time-management skills & results driven focus
- Understand how to share information effectively in a cross-functional environment
Responsibilities
- Lead and mentor a team of product owners, project managers, and business analysts responsible for driving business requirements, analyzing data and processes, and creating work products that lead to the implementation of technical solutions that drive efficiency and innovation
- Manage the Digital Distribution technology and application roadmaps, incorporating new business needs in collaboration with business stakeholders and technology partners
- Manage the lifecycle of global applications supporting digital distribution, these could include the following:
- Projects for implementing and/or developing new solutions, or supporting and enhancing existing systems including Salesforce, Airtable, AWS, and Smartsheets
- Maintenance projects for technology upgrades, infrastructure migrations, etc
- Oversee project budget, scope and resources, review proposals and statements of work, and lead 3rd party solution providers to ensure platforms are maintained and technology deliverables meet business needs
- Ensure high-quality delivery of solutions through agile methodologies, continuous improvement, and stakeholder engagement
Benefits
- This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
