The position involves managing day-to-day business process transactions and teams, ensuring efficient and compliant operations. The role requires implementing process improvements to drive productivity and quality enhancements, providing guidance and support to a team of senior analysts and analysts, and collaborating with senior management to develop and execute process-related strategies. Additionally, the position includes monitoring performance metrics and key indicators to make data-driven decisions, contributing to the development of budgets and resource allocation, preparing and presenting performance reports to senior management, and ensuring that the team meets quality and compliance standards.