MANAGER, BUSINESS PERFORMANCE & LABOR GOVERNANCE (REMOTE)

Compass Group

105d • $110,000 - $130,000

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! The Manager, Business Performance & Labor Governance plays a critical role in supporting the Labor Relations Department by managing strategic projects, leading data governance for the LR master data management tool (CBA Central), and providing data-driven insights to strengthen accountability and efficiency. This multifaceted role requires a blend of project management, analytical expertise, and governance leadership to ensure data integrity, standardization, and operational excellence across the Labor Relations function.

Requirements

• Minimum of five years in executive support, project management, or data governance-related experience.
• Demonstrated leadership in data governance or master data management initiatives.
• Outstanding communication skills (oral, written, presentation, listening).
• Ability to prioritize workload and respond quickly to time-sensitive requests.
• Able to grow positive working relationships with a diverse group of stakeholders and colleagues at all organization levels.
• Experience using products including Smartsheet, Excel, Word, and Calendar.
• Ability to follow oral and written directions and adapt to rapidly changing situations.

Responsibilities

• Lead and manage various Labor Relations projects, rooted in standardization and continuous improvement to grow the department at scale.
• Develop and maintain project charters and timelines, ensuring adherence to deadlines and resource allocation.
• Identify and mitigate project risks and issues, proactively addressing challenges to ensure successful project outcomes.
• Facilitate cross-functional collaboration and communication among project stakeholders.
• Utilize project management tools and methodologies to track progress and report on project status.
• Collect, analyze, and interpret Labor Relations data to identify trends, patterns, and insights.
• Develop and maintain key performance indicators (KPIs) and dashboards to track departmental performance and identify areas for improvement.
• Generate regular and ad-hoc reports on Labor Relations metrics, providing data-driven recommendations to management.
• Conduct research and analysis on industry trends and best practices in Labor Relations.
• Maintain data integrity and accuracy within Labor Relations systems.
• Forge a cross-functional collaborative relationship with E15, Compass Group’s industry-leading analytics team.
• Serve as the leader of Data Governance for the LR master data management tool (CBA Central), ensuring governance standards, rules, and practices are consistently applied.
• Own and oversee the governance framework, including the CBA Lifecycle Process Flow, KPI Matrix, Audit Matrix, and LR Data Dictionary.
• Lead the implementation of governance processes that maintain data accuracy, consistency, security, and accountability throughout the CBA lifecycle.
• Act as the primary point of accountability for governance compliance, coordinating with stakeholders to ensure adoption and adherence.
• Drive audit readiness, oversee governance-related controls, and ensure data trust, security, and compliance.
• Champion continuous improvement in governance practices, leveraging automation and evolving tools to strengthen reliability and efficiency.
• Support the development of communication materials that enable understanding of governance and project updates.
• Contribute to presentations, reports, and intranet content that reinforce governance expectations and project outcomes.
• Ensure clarity and consistency when sharing governance standards, policy changes, or departmental updates.
• Support the Labor Relations Department in achieving its strategic objectives.
• Participate in departmental meetings and contribute to team discussions.
• Perform other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees