Manager, Business Operations

Sallie Mae Bank-posted 9 months ago
Full-time • Manager
Hybrid • New Castle, DE
Credit Intermediation and Related Activities
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Manager, Business Operations will be responsible for managing and optimizing key operational processes, collaborating with cross-functional teams, and implementing strategies to improve overall efficiency and productivity. This role is crucial in overseeing and optimizing various operational processes to enhance efficiency and effectiveness, ensuring compliance with company policies, procedures, and industry regulations.

  • Oversee and optimize various operational processes to enhance efficiency and effectiveness
  • Collaborate with cross-functional teams to identify operational needs and implement solutions
  • Develop and implement strategies to improve workflow, productivity, and quality of operations
  • Monitor and analyze key performance indicators (KPIs) to measure operational performance
  • Identify areas for process improvement and implement best practices
  • Ensure compliance with company policies, procedures, and industry regulations
  • Manage and resolve operational issues and escalate as necessary
  • Develop and maintain documentation related to operational processes and procedures
  • Strong analytical and problem-solving skills, with the ability to identify and address operational challenges
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Solid project management skills, with the ability to prioritize and manage multiple tasks simultaneously
  • Detail-oriented with a strong focus on accuracy and quality
  • Proficient in using business software and tools, such as project management software and productivity suites
  • Knowledge of industry-specific regulations and compliance requirements
  • Strong leadership and team management skills
  • Bachelor's degree in Business Administration, Operations Management, or a related field
  • 5+ years in business operations, process improvement, or related roles
  • Salesforce Experience
  • Marketing Cloud Experience
  • Financial Service Cloud Experience
  • Competitive base salaries
  • Bonus incentives
  • Generous PTO, Floating Holidays and 12 Federal Holidays observed
  • Support for financial-well-being and retirement 401k with employer match
  • Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
  • Employer paid short-term/long-term disability and basic life insurance
  • Flexible hybrid working arrangements
  • Paid parental leave and adoption reimbursement programs
  • Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
  • Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
  • Tuition Reimbursement and Family Scholarship Programs
  • Career development and training opportunities
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Business Operations Manager Resume Examples
•
Business Operations Manager Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service