Manager Business Operations - Engineering Department

Hospital for Special Surgery•New York, NY

23d•$84,000 - $127,875

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Day (United States of America) Compensation Range The base pay scale for this position is $84,000.00 - $127,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Requirements

Bachelor’s degree in Business Administration, Facilities Management, or related field (or equivalent experience).
5+ years of experience in business operations, facilities administration, or a related role.
Prior supervisory experience preferred.
Strong organizational and multitasking skills.
Proficiency in Microsoft Office Suite and enterprise systems (e.g., CMMS, Workday, ERP, payroll software).
Excellent communication and interpersonal skills.

Nice To Haves

Experience in a healthcare environment.
Familiarity with emergency dispatch protocols and facilities maintenance workflows.
Knowledge of procurement and financial systems.

Responsibilities

Supervise and provide guidance to two Facilities Coordinators.
Ensure timely and effective dispatching of facilities and housekeeping emergency calls, either directly or through coordinators.
Monitor and improve response workflows for emergency and routine service requests.
Process purchase orders and invoices in accordance with company policies.
Track departmental budgets and expenditures; assist in financial reporting and forecasting.
Manage payroll processing and time-off tracking for departmental staff.
Maintain accurate records and documentation for audits and compliance.
Develop, document, and implement administrative procedures to enhance departmental efficiency.
Identify opportunities for process improvement and lead initiatives to streamline operations.
Ensure alignment of departmental practices with broader organizational goals and compliance requirements.
Serve as a liaison between the Engineering Department and other internal departments (e.g., Finance, HR, Procurement).
Coordinate with vendors, contractors, and service providers as needed.
Prepare reports, presentations, and communications for leadership and stakeholders.