Manager Business Office

Geisinger Behavioral Health Center Northeast • Moosic, PA

8d

About The Position

The Business Office Manager provides Revenue Cycle direction and guidance to the Business Offic

Requirements

• Bachelor’s degree in business related field preferred
• Minimum 7 years progressive successful BOM experience in a healthcare setting
• Previous Behavioral healthcare experience highly preferred.
• Previous experience with a proprietary healthcare system highly preferred.
• Demonstrates strong Revenue Cycle technical skills.
• Experience working with information technology and proficiency with software packages including Excel.
• Demonstrated leadership ability.
• Demonstrates excellent communication skills, both written and verbal.
• Ability to think strategically and solve problems.
• Ability to establish and maintain effective working relationships with facility and corporate staff.
• Ability to lead with a high degree of emotional intelligence and ethics.
• Ability to set priorities and expectations.

Responsibilities

• Completes accounts receivable reviews and assists with patient accounts that are not meeting Revenue Cycle Key Indicator goals including Cash Collections, AR Days, Bad Debt and Denials.
• Provides training for all business office staff. Assists with Intake and UR staff trainings in regards to patient demographic, insurance information, eligibility, and denials.
• Monitor billing and collection processes and implement procedures to ensure timely submission and collections.
• Monitor staff time, schedules, and time off requests.
• Mentor and counsel staff.
• Establish relationships with other hospital departments, payors, and vendors.
• Prepare both verbal and written reports of financial activity for the CFO and Corporate as required. (daily, weekly, monthly, quarterly, etc.)
• Maintain masterfiles in the patient accounting system.
• Provides assistance and guidance when setting up new services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager