Manager Business Office

Acadia Healthcare•Mesa, AZ

About The Position

Join our Agave Ridge team! We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference. PURPOSE STATEMENT: Manage the daily operations of inpatient, outpatient and physician business office functions. Integrate with financial services to ensure the proper presentation of the financial condition of the facility. Responsibilities ESSENTIAL FUNCTIONS: Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO. Establish and maintain controls for all cash collected and posted in patient accounting system. Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation. Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met. Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices. Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility. Define and provide the necessary support and leadership to achieve departmental goals and objectives. Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary. Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage. May include managing and directing subordinate staff to identify goals and objectives.

Requirements

High School diploma or equivalent required.
Two or more years’ job-related experience required. Preferably in behavioral health.
One or more years’ supervisory experience required
Strong revenue cycle technical skills required.
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Nice To Haves

Some college course work preferred.

Responsibilities

Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
Establish and maintain controls for all cash collected and posted in patient accounting system.
Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
Define and provide the necessary support and leadership to achieve departmental goals and objectives.
Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary.
Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
May include managing and directing subordinate staff to identify goals and objectives.