This position is responsible for expanding NYBCe’s base of blood drive sponsors through new account acquisition and existing account development. Defines long-term strategic goals, builds key customer relationships, identifies blood drive opportunities, schedules blood drives with new organizations and maintains extensive knowledge of current market conditions. Assist Director, Donor Recruitment in supervising recruitment team. Develops monitors and reports on growth strategies and plans for existing and new accounts. In partnership with the Account Manager assigned, increase the volume/frequency of current accounts. Research prospective accounts in targeted markets, pursues leads and builds relationships with new clients. Mentors new or seasoned Account Managers to better implement best practices, strategic priorities, efficiency, projection accuracy, automated red cell recruitment, and brainstorming new tactics beyond the traditional drive planning process as appropriate. Member of the team who participates in media, events and other opportunities to prospect new and expand existing key accounts and market segments. Support and oversee new marketing initiatives. Train, mentor, and develop assigned staff, ensure adherence to best practices and SOP’s. NYBC - Monitor performance of assigned Account Managers (AMs) to efficiently meet or exceed collection goals. Assist with hiring, training, conflict resolution and performance evaluations. Prepare various reports. Attends conferences, seminars, as required. Represent NYBCe in the media and at high level business meetings as needed. Travels frequently to accounts. Assists and supports team members. Makes recommendations to improve business unit practices and processes. Any related duties as assigned.
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Job Type
Full-time
Career Level
Manager