Manager, Business Development -New Orleans

Carnival • Miami, FL

64d

About The Position

Responsible for developing and executing strategic initiatives to educate and empower travel agents, with the objective of driving sales growth and expanding market share within the assigned territory. This role oversees travel agency accounts, consistently working toward surpassing performance goals and benchmarks. As a Business Development Manager (BDM), the position is directly accountable for promotional efforts that generate revenue from agency driven sales for Carnival Cruise Line. Engagement with accounts is carried out through in person visits that are expected daily, and may also include virtual webinars, phone outreach, and written communications. Importantly, this role focuses solely on B2B sales activities and does not involve direct-to-consumer transactions.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry.
• Proven experience in sales, preferably within the travel or hospitality industry.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Excellent communication and presentation skills.
• Strong understanding of travel agent distribution channel.
• Self-motivated, proactive, and results oriented.

Responsibilities

• Design and implement strategies for territory management and business development.
• Make assigned sales calls per week to travel agency accounts.
• Conduct sales blitzes to support specific company initiatives.
• Foster long-term relationships with travel agents to drive sales growth.
• Maintain frequent contact with RVP/VP North America to ensure territory needs are met.
• Collaborate with the Strategic Partner Division to manage shared accounts.
• Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes.
• Develop and deliver engaging training materials, including presentations, videos, and interactive content.
• Organize ship inspections, trade shows, pier side overnights, and seminars at sea.
• Enhance promotional effectiveness and develop marketing strategies.
• Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts.
• Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM.
• Complete required reporting of activities and track budgeted tools.
• Manage territory budget and co-op marketing needs in alignment with corporate guidelines.

Benefits

• Cost-effective medical, dental and vision plans.
• Employee Assistance Program and other mental health resources.
• Company paid term life insurance and disability coverage.
• 401(k) plan that includes a company match.
• Employee Stock Purchase plan.
• Paid Time Off including 8 company-wide holidays and 2 floating holidays.
• Vacation Time starting with 14 days/year for full-time employees at the manager level.
• 80 hours of sick time each year for full-time employees.
• Complementary stand-by cruises and employee discounts on confirmed cruises.
• Personal and professional learning and development resources including tuition reimbursement.
• On-site Fitness center at our Miami campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Water Transportation
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees