Manager, Business Applications

Magnet Forensics

73d • CA$93,800 - CA$160,800

About The Position

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

Requirements

• Post-Secondary degree in Business Administration, Computer Science, or equivalent experience.
• 5+ years of experience implementing, integrating, supporting, and administering business applications, preferably Salesforce.
• 2+ years of experience directly managing a technical team.
• Experience managing ERP (NetSuite), CRM (Salesforce) or other business systems.
• Demonstrated ability to plan and execute projects cross-functionally including acquisitions, integrations, new module or system implementations, systems selections and maintenance.
• Strong business analysis and analytical skills, written and verbal communications, attention to details and organizational skills.
• Experience evaluating and purchasing software solutions and managing vendor relationships.

Responsibilities

• Lead a group of system developers and administrators to manage, maintain, upgrade, deploy and integrate internal business applications.
• Drive business solutions and streamline operations as more than a 'systems' person, you are empowered and expected to drive real improvements to how the business operates.
• Clearly set, document, and communicate your team’s priorities, ensuring business stakeholders have a clear picture of the team’s work.
• Collaborate with stakeholders to manage solutions implementation, testing, training, and support.
• Act as program manager for complex business systems transformations and acquisition integrations.
• Respond to escalations and incidents by providing high-quality problem-solving support, advice, and guidance to internal customers while maintaining appropriate process and system governance.
• Establish governance via change calendars, policy reviews and adherence to development process methodology.
• Drive world class change management practices to ensure rapid deployment of changes with no disruption to the business.

Benefits

• Generous time off policies
• Competitive compensation
• Volunteer opportunities
• Reward and recognition programs
• Employee committees & resource groups
• Healthcare and retirement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees