Manager, Business Analyst

Johnson & Johnson-posted 2 months ago

$100,000 - $172,500/Yr

Full-time • Mid Level

Raritan, NJ

5,001-10,000 employees

Chemical Manufacturing

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. We are searching for the best talent for a Manager, Business Analyst role to be in Horsham, PA, Raritan, NJ, Spring House, PA, or Titusville, NJ. The Manager, Business Analyst will collaborate with business stakeholders and technical teams by analyzing, evaluating, and translating user requirements to identify and drive optimal solutions aligned with business outcomes. This position requires strong analytic thinking and creative problem-solving skills with the ability to imagine new possibilities and communicate those effectively to technical teams. The incumbent will also be responsible for supporting system training, user acceptance testing, and engaging in continuous research and discovery to identify market trends in our competitive landscape, gather user feedback and proactively assess evolving business requirements.

Collaborating with business stakeholders and technical teams by analyzing, evaluating and translating user requirements to drive optimal solutions aligned with business outcomes.
Translating user requirements into clear, concise and accountable documentation including user personas, use cases, journey maps, and process flows.
Developing user-friendly solutions using techniques grounded in agile and design thinking principles to uncover optimal workflows and user experiences with available technologies.
Supporting ongoing enhancements to Regulatory platforms and systems by gathering feedback, assessing change requests, and helping prioritize feature development.
Partnering with business product leaders to translate product updates into business outcomes to enhance user experience and adoption.
Engaging in continuous discovery to identify new opportunities by gathering user feedback, analyzing market trends, and assessing emerging business needs.
Maintaining an understanding of the portfolio of Regulatory technical solutions.
Supporting user training, acting as an ambassador of digital solutions, and partnering with business product leads to ensure smooth launch and adoption.
Collaborating with technical teams and users during UAT, validating business needs are met and identifying defects and/or gaps.
Supporting the design of Regulatory end-to-end processes aligned to the defined business strategy using established GRA Process Office governance, standards and methodologies.
Supporting the business to establish efficiency, effectiveness, and experience KPIs for processes.

A minimum of 6 years relevant experience in the pharmaceutical, life sciences, or a healthcare industry is required.
Demonstrated expertise in conducting business process analysis, problem framing, design thinking and analytic techniques is required.
Creative problem-solving skills with a focus on feasibility assessments is required.
In-depth knowledge of Regulatory processes and global compliance standards (e.g., FDA, EMA, ICH) and technical solutions (e.g., RIM, Veeva, Calyx, etc) is required.
Aptitude to stay current with industry trends related to solutions and stakeholder needs is required.
Proficiency in using agile tools and methodologies (e.g., Kanban, Scrum) is required.
Strong understanding of data integrity, compliance and validation is required.
Advanced knowledge of analytical tools (e.g., Tableau) is required.
Excellent verbal and written communication skills are required.
Sense of urgency to deliver results while balancing high-quality outcomes and an astute understanding of what constitutes 'good enough'.
Excellent partnership skills to foster collaboration across organizational boundaries are required.
Action-oriented and inquisitive self-starter with ability to learn quickly and challenge status quo to deliver innovative solutions is required.
Demonstrated experience leading and managing cross-functional teams is required.
Big picture view to problem solving with attention to detail is required.
Ability to distill and communicate complex analyses in a clear, effective way to various stakeholders is required.
Demonstrates ability to lead with agility, champion a fail-fast and learning culture to enable rapid adaptation and deliver measurable outcomes is required.
Thrive in working independently and in a fast-paced, matrixed environment is required.

Strong ability to understand strategic business context and direction, anticipate needs and consider new possibilities is required.
Proven ability to conduct thorough market and competitive analysis, including data interpretation and trend forecasting is preferred.
Ability to manage UAT and system validation is preferred.
Experience in leading multiple, complex projects from inception to completion is preferred.
Experience assessing and evaluating novel technology solutions is preferred.
Project management certification or application of methodologies (e.g., Waterfall) is preferred.

Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
401(k) retirement plan.
Eligible for an annual performance bonus.
Vacation - up to 120 hours per calendar year.
Sick time - up to 40 hours per calendar year.
Holiday pay, including Floating Holidays - up to 13 days per calendar year.
Work, Personal and Family Time - up to 40 hours per calendar year.

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