Manager, Business Analysis

T-Mobile US • Las Vegas, NV

224d • $99,700 - $179,800

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Manager, Business Analysis will lead a team of analysts focused on sourcing, developing, and delivering comprehensive reports for large business customers. This role will oversee the reporting processes for the TFB-Care East and West Regions, ensuring high-quality, timely, and accurate reporting. In addition, the Manager will be responsible for driving continuous improvements across the broader Customer Reporting team, with an emphasis on optimizing processes and maintaining stringent quality assurance standards. The Manager will be instrumental in fostering a culture of excellence within the team, encouraging collaboration, innovation, and a commitment to continuous improvement. They will ensure that all reports are delivered on time, meet customer expectations, and align with organizational goals. This role requires a strong leadership presence to guide the team in meeting its objectives and achieving exceptional reporting outcomes for business clients.

Requirements

• Bachelor's Degree in Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience.
• 4-7 years of experience solving analytical problems using quantitative approaches.
• Experience in reporting & analyzing performance & data visualization (Tableau, Power BI, etc.).
• Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required).
• Less than 2 years of experience managing a team of analytics or finance professionals (Preferred).
• 2-4 years of experience with Python, R, Go or similar statistics or data science programming language (Preferred).
• Telecommunication experience (Preferred).

Nice To Haves

• Experience in Reporting or BI (Preferred).
• Experience in Wireless (Preferred).

Responsibilities

• Interact with various teams across T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences.
• Act as liaison and provide leadership for team and area of responsibility.
• Provide leadership, direction and coaching on project specific tasks as well as individual professional development.
• Ability to see, account for, and coach others in the 'big picture' as well as the details and to be able to tie initiatives to corporate goals.

Benefits

• Medical, dental and vision insurance.
• Flexible spending account.
• 401(k).
• Employee stock grants.
• Employee stock purchase plan.
• Paid time off and up to 12 paid holidays.
• Paid parental and family leave.
• Family building benefits.
• Back-up care.
• Enhanced family support.
• Childcare subsidy.
• Tuition assistance.
• College coaching.
• Short- and long-term disability.
• Voluntary AD&D coverage.
• Voluntary accident coverage.
• Voluntary life insurance.
• Voluntary disability insurance.
• Voluntary long-term care insurance.
• Mobile service & home internet discounts.
• Pet insurance.
• Access to commuter and transit programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Telecommunications
• Education Level: Bachelor's degree