Manager, Business Analysis, Reporting

Wolters Kluwer • Clayton, MO

1d • Hybrid

About The Position

Wolters Kluwer CT corp. provides compliance solutions, registered agent and entity management services to support customers throughout their life cycle. As the Manager, Business Analysis, Reporting , you are responsible for leading a team of analysts and for establishing , governing, and evolving enterprise reporting capabilities that support leaders across Service, Fulfillment, Product, Segment, and Operational Excellence. This role owns reporting governance, standards, frameworks, and infrastructure to ensure consistent, high-quality, and trusted reporting. You will lead and develop a team of reporting analysts, enabling scalable reporting delivery, advancing analytical maturity, and strengthening data-driven decision-making across the organization. In this role, you will report to the Associate Director, Business Analysis and work from the local office with a hybrid schedule (2 days in office, 3 days remotely).

Requirements

• Bachelor’s degree (Business, Analytics, Information Systems, or related field preferred).
• 7 + years in reporting, analytics, business intelligence, or operational analysis.
• 3+ years of experience leading analysts or managing reporting teams.
• Advanced experience with Power BI, Power Automate, and Excel; AI-enabled analytics experience is a plus.
• Experience establishing reporting standards, governance, or frameworks in an enterprise environment.
• Strong ability to translate complex business needs into scalable, high-quality reporting solutions.
• Proven experience driving reporting quality, consistency, and process improvement.
• Deep understanding of enterprise reporting tools, visualization best practices, metric management, and reporting architecture.
• Proven people leadership skills with the ability to coach, mentor, and evolve analytical talent.
• Strong analytical and critical thinking skills with the ability to interpret data, identify root causes, and develop actionable solutions with proficiency in Excel, Power BI, analytics and workflow tools.
• Ability to balance strategic thinking with hands-on execution, endless curiosity, and passion for improving processes.
• Excellent written and verbal communication skills; able to influence and lead cross-functional teams and senior leadership.
• Proven ability to lead teams and stakeholders through change, conflict resolution, and dynamic environments.
• Skilled in designing and improving workflows, leveraging Lean or Six Sigma methodologies.

Nice To Haves

• MBA is a plus.
• Relevant BI or analytics certifications (Power BI, Tableau, SQL, or similar) preferred.
• AI-enabled analytics experience is a plus.

Responsibilities

• Reporting Strategy, Framework & Infrastructure Define and maintain an enterprise reporting framework that supports operational, tactical, and executive reporting needs.
• Establish standards for report design, metric definitions, visualization, documentation, and lifecycle management.
• Oversee the design, development, and optimization of Power BI dashboards, scorecards, and automated reporting solutions.
• Partner with data, technology, and governance teams to align reporting solutions with enterprise data architecture and source systems.
• Identify opportunities to modernize reporting infrastructure, reduce duplication, and retire low-value or redundant reports.
• Evaluate and guide the use of AI, agentic AI, and advanced analytics to enhance insights, forecasting, and decision support.
• Reporting Governance, Quality Standards Own reporting governance processes including intake, prioritization, standards enforcement, and version control.
• Establish and monitor reporting quality controls to ensure accuracy, consistency, reliability, and auditability of all reporting assets.
• Define and enforce standardized definitions, naming conventions, templates, and documentation practices.
• Ensure role-based security and access controls are consistently applied and monitored across all reporting solutions.
• Act as the escalation point for reporting quality issues, metric discrepancies, and prioritization conflicts.
• Analytics, Insights & Operational Excellence Measurement Guide the team in analyzing operational, financial, customer, and workflow data to identify trends, risks, and improvement opportunities.
• Oversee measurement of Operational Excellence initiatives by ensuring consistent KPI frameworks for productivity, quality, turnaround time, customer satisfaction, and cost-to-serve.
• Review and validate forecasts, capacity models, trend analyses, and executive-level insights.
• Ensure executive-ready reporting and storytelling that clearly communicates risks, performance drivers, and recommendations.
• Team Leadership & Capability Development Lead, coach, and develop a team of reporting analysts, building skills across reporting design, analytics, automation, and business partnerships .
• Establish clear performance expectations, development plans, and career pathways to evolve team capabilities over time.
• Promote best practices, peer reviews, and knowledge sharing to improve consistency and quality across the team.
• Balance hands-on guidance with empowerment, enabling analysts to grow from report builders into strategic reporting professionals.
• Foster a culture of accountability, continuous improvement, and learning.

Benefits

• Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
• Full details of our benefits are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees